- Location
- Greater London, UK · United Kingdom
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Success
- Seniority
- Manager
- Experience
- 10+ years
- Source
- Lever
Description
About Us
Acceldata is the market leader in Enterprise Data Observability. Founded in 2018, Silicon Valley-based Acceldata has developed the world's first Enterprise Data Observability Platform to help build and operate great data products.
Enterprise Data Observability is at the intersection of today’s hottest and most crucial technologies such as AI, LLMs, Analytics, and DataOps. Acceldata provides mission-critical capabilities that deliver highly trusted and reliable data to power enterprise data products.
Delivered as a SaaS product, Acceldata's solutions have been embraced by global customers, such as HPE, HSBC, Visa, Freddie Mac, Manulife, Workday, Oracle, PubMatic, PhonePe (Walmart), Hersheys, Dun & Bradstreet, and many more. Acceldata is a Series-C funded company and its investors include Insight Partners, March Capital, Lightspeed, Sorenson Ventures, Industry Ventures, and Emergent Ventures.
About the Role:
Our TECHNICAL ACCOUNT MANAGER (TAM) is a senior, customer-facing technical leader responsible for owning long-term customer technical success and value realization for Acceldata’s strategic enterprise accounts.The TAM acts as a trusted technical advisor and architect, partnering closely with Strategic Account Managers (SAMs), Product, and Engineering to translate customer business priorities into multi-quarter technical success plans, align product capabilities to customer needs, and enable predictable account expansion.This is a high-impact, consultative role focused on customer & Acceldata outcomes.
Key Responsibilities:
Skills
AWSAzureGCPKubernetesOracleSparkSnowflakeDatabricksWorkdayProject ManagementStrategic Planning
