Standards Manager

Overview

Standards manager provides operational and project management support to in the day to day standards activities/processes.

Qualifications

• Experience in standards related work, in particular ISO 9001, ISO 27001 and GAMP5 in the area of software development.
• Excellent interpersonal skills and ability to collaborate with multiple internal stakeholders to develop and maintain work processes.
• Self-starter with ability to prioritise and execute projects by defined deadlines.
• Excellent attention to detail.
• Strong analytical and problem-solving skills.
• Strong oral and written communication skills.
• Experience in administration of QMS systems.
• Experience in administration of JIRA and Confluence.
• Experience with international type approvals is a distinct advantage.

Responsibilities

• Collaborate with relevant internal teams, including product management, project management, development, quality assurance and customer support, to establish work practices and procedures that align with industry standards and corporate policies.
• In collaboration with process owners, draft written policies and procedures related to key business processes and ensure they are properly communicated.
• Perform internal audits and process reviews to determine whether established procedures are being followed and identify areas for improvement. 
• Manage the external audit programme to ensure that all nonconformities raised during audits are analysed, effectively corrected and independently verified.
• Coordinate international type approvals for telematics devices.
• Maintain document control of all relevant policies, procedures and records.
• Manage an internal system of nonconformities and corrective actions.
• Support customers, dealers and other  personnel in standard related queries.
• Promote a culture of continuous improvement throughout the company.