Center Manager - Calvin Klein

Design Your Future at PVH

Center Manager - Calvin Klein

TITLE: Center Manager

REPORTS TO: Regional Director, and or District Sales Manager, Area Manager or Market Manager

JOB CLASSIFICATION: Exempt

POSITION SUMMARY

Center Managers lead the effort to exceed expectations, provide an exceptional consumer experience and display passion for our brand. Center Managers are responsible for conducting strategic business analysis, leading multiple store teams focused on delivering top line sales results and managing controllable expenses. Center Managers are responsible for the recruitment, talent development, and performance management of the store teams in their center.

RESPONSIBILITIES

Consumer Engagement

• Drives the effort and participation in greeting and offering assistance to every customer and provides real-time coaching to all store team members.

• Empowers store teams to make decisions that align with brand standards, prioritize delivering an exceptional consumer experience and always place our customer first.
• Cultivates an environment centered on an in-depth knowledge of product and promotions to help explain value and build brand loyalty.
• Assesses trends and opportunities within the center and market; implements strategies that support brand standards, customer service expectations, and connect the centers goals to the larger business objectives.

Achieve Operational Excellence

• Oversees the center merchandising execution; analyzes top selling and slow selling items and makes store-based merchandising decisions that align with brand standards and drive sales results. Adheres to all company policies and procedures as it relates to inventory control when applicable.
• Enforces all company tools, policies and procedures; provides loss prevention training and coaches the store teams to maintain awareness and report concerns.
• Directs the center payroll and scheduling strategies in alignment with budgets; oversees financials including expenses and inventory.
• Conducts strategic business analysis and planning; communicates opportunities to senior leadership.

People and Culture

• Sets the staffing strategy and recruits top talent to ensure best-in-class teams; evaluates current talent and manages succession planning.
• Motivates and inspires the store teams to achieve sales goals and uphold brand standards; models expectations, recognizes outstanding performance and maintains a focus on team development.
• Demonstrates a sense of pride, commitment, and passion for the brand and our customers; treats customers and store teams professionally, courteously, and respectfully.
• Celebrates and embraces individuality, inclusion and partnership; builds relationships and seeks out feedback for continuous self-development.   
• Champions innovation and change, drives company initiatives, and fosters a continuous improvement environment.

QUALIFICATIONS

• Minimum of 5 years higher volume retail store management or multi-unit experience required.
• Bachelor’s or Associate degree preferred; high school diploma/equivalent required.
• Flexible schedule required including nights, weekends and overnight shifts; some travel may be requested.
• Excellent communication and time management skills.
• Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds. 

Pay Range:$65,500 - $84,800

PVH currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. These ranges are based on what PVH reasonably believes that it will pay an associate for their base salary for said position at the time of the posting. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location and other relevant skills. PVH is committed to providing a market-competitive total rewards package to eligible associates, which includes diverse and robust health and insurance benefits to meet the varied needs of our associates and an above-market 401(k) contribution to help our associates save for retirement. We also offer career growth opportunities, empowering our associates to design their future at PVH.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant’s current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH