Suite Attendant - Alamodome

SUITE ATTENDANT

POSITION: Suite Attendant      
DEPARTMENT: Food & Beverage     
REPORTS TO: Suites Supervisor & Premium Manager
FLSA STATUS: Part-time Hourly, Non-Exempt

SUMMARY

• ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Suite Attendant for ASM Global/TechPort Center and Arena. The Suites Attendant maintains organization and cleanliness of suites and assists guests in accordance with ASM’s Universal Service Standards and applicable Operational Standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Pre-event suite set-up including chafing dishes, plates and silverware, televisions, lighting, and overall ambiance in the suite 
• Verify and set-up all pre-event orders 
• Identify suite host and properly introduce yourself 
• Take and place event day food and beverage orders 
• Set-up and check on event day food and beverage orders and serve guests until the end of the event
• Replenish food, beverages, condiments and utensils as needed 
• Maintain standard of orderliness and cleanliness of suite throughout the event 
• Obtain signatures from the host on charges in a timely manner 
• Clear all items from the suite and clean all surfaces and chafing dishes in suite 
• Reset suite for next function, complete closing functions and check out with supervisor or manager
• Must adhere to the ASM dress code which includes wearing black pants and non-slip soled closed toe shoes
• Other duties may be assigned.

QUALIFICATIONS

• Ideal Candidates must have strong verbal communication skills and a professional demeanor.  They must be self-motivated and be able to stand for long periods of times. Candidate must be personable and guest service driven.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• Minimum of one year experience in foodservice position required
• Previous supervisory experience preferred 
• Must be at least 19 years of age and able to pass a credit check

SKILLS AND ABILITIES

• Excellent guest service skills; ability to adhere to Universal Service Standards
• Ability to complete required pre-employment sanitation and alcohol service training 
• Knowledgeable in the operating food service equipment, basic food preparatory techniques, sanitation and safety issues.
• Strong verbal and written communication skills – ability to communicate with staff and to prepare event plans
• Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead
• Highly motivated, ability to take initiative, effectively work with others and work in a fast-paced environment

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. May be exposed to variable temperatures, including extreme hold and cold, depending on season.

NOTE

• The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.