E-Commerce Assistant

Job Description:

• Overall management of online channels (Shopee and Lazada) including customer communications

• Answer inquiries and provide excellent customer service through chat software and emails.

• Use on-page and off-page marketing tools to boost online store sales.

• Come up with content like descriptions and photos for the posts.

• Strategize and implement marketing campaigns and activities to boost and generate sales

• Contact and negotiate with clients to address inquiries and store improvement

• Contribute to team effort by accomplishing related results as needed.

Qualifications:

• Candidate must possess at least Bachelor's/College degree in Business Studies/Administration/Management, Commerce, Mass Communications, or equivalent.

• Must have experience in handling online store operations (both Lazada and Shopee)

• Excellent communication skills and customer service skills

• We also consider undergraduates who have previous related experience.

• Business-minded and good at creating selling strategies.

• Able to handle customers well.