Healthcare Coordinator

Department: Sales

Employment Type: Full Time

Location: Tel Aviv

Description

Key Responsibilities

1. 
   Patient Scheduling:
   
   
   • Coordinate and manage patient appointments, ensuring that schedules are maintained efficiently for healthcare providers.
2. 
   Patient Communication:
   
   
   • Serve as the primary point of contact for patients, addressing inquiries, explaining procedures, and providing information regarding their care.
3. 
   Record Management:
   
   
   • Maintain accurate electronic health records (EHR) and ensure that all patient documentation is up-to-date and compliant with regulations.
4. 
   Coordination of Care:
   
   
   • Collaborate with physicians, nurses, and other healthcare professionals to ensure seamless patient care and service delivery.
5. 
   Insurance Verification:
   
   
   • Assist in verifying patient insurance information and eligibility for services, providing necessary documentation to facilitate billing.
6. 
   Process Improvement:
   
   
   • Identify and implement improvements to processes that enhance patient care coordination and operational efficiency.
7. 
   Compliance:
   
   
   • Ensure compliance with all relevant healthcare regulations, laws, and standards to protect patient confidentiality and safety.
8. 
   Support Administrative Tasks:
   
   
   • Provide support for additional administrative tasks, such as preparing reports, managing correspondence, and handling billing inquiries.

Skills, Knowledge and Expertise

1. 
   Education:
   
   
   • Bachelor’s degree in healthcare administration, nursing, or a related field is preferred. An associate degree may be accepted with relevant experience.
2. 
   Experience:
   
   
   • Proven experience in a healthcare setting, particularly in administrative or coordination roles. Familiarity with healthcare processes is crucial.
3. 
   Technical Skills:
   
   
   • Proficiency in electronic health record (EHR) systems and medical software. Familiarity with Microsoft Office Suite is necessary.
4. 
   Communication Skills:
   
   
   • Excellent verbal and written communication skills to effectively interact with patients, families, and healthcare staff.
5. 
   Organizational Skills:
   
   
   • Strong organizational and multitasking abilities to manage multiple responsibilities and prioritize tasks in a fast-paced environment.
6. 
   Problem-Solving Ability:
   
   
   • Demonstrated capability to handle challenging situations with professionalism and to proactively find solutions to scheduling or coordination issues.
7. 
   Attention to Detail:
   
   
   • Strong attention to detail to ensure the accuracy of patient information and adherence to regulations.
8. 
   Empathy and Compassion:
   
   
   • A caring attitude towards patients, demonstrating empathy and understanding in all interactions, which is essential in the healthcare environment.

Benefits

• Opportunity to make a positive impact on patient care.
• Work in a dynamic and rewarding environment.
• Collaborate with a team of dedicated healthcare professionals.
• Gain insights into various healthcare processes and systems.