Assistant Store Manager

Job Purpose

Our Assistant Store Managers play an important role in creating a memorable customer experience. They support our day to day store operations, help develop our store employees, and act as product and brand ambassadors for Skechers.

Main Responsibilities 

• Champion the brand.
• Deliver an amazing customer experience through product and visual marketing excellence as well as outstanding customer service.
• Assists with developing store employees, coaching and mentoring store teams on product knowledge, setting customer service expectations, and demonstrating visual presentation standards.
• Support new hire onboarding.
• Assists with managing store scheduling needs, ensuring proper coverage for peak times.
• Act as a product expert and serve as a brand ambassador for all things Skechers.
• Ensure strong operational processes and routines that drive profitability and results.
• Act as the expert on all store systems and processes including opening and closing of the POS.
• May be responsible for the opening and closing of the store as needed.

Skills, Qualifications and Experience   

• Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
• Comfortable communicating expectations with store employees, sets clear expectations for the team.
• Flexible and motivated to provide excellent customer service.
• Creates excitement and shows passion for Skechers products and the brand.
• Retail, restaurant, or hospitality experience is preferred but not required.

About Skechers

Skechers, a global Fortune 500® brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do – delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent over 30 years helping people of all ages look and feel good.