Service Manager

We're looking for a driven Service Manager with a high-energy personality and strong management abilities to lead our service operations in Orlando, FL. This full-time role pays $65,000 - $95,000 per year, plus performance-based incentives and growth opportunities! We also include a robust benefits package, including:

• Health, dental, and vision
• A 401(k) with a 3.5% match
• Paid time off (PTO)
• 6 paid holidays
• Flexible scheduling
• Christmas bonuses
• Quarterly performance bonuses
• Employee referral bonuses

If you're a natural leader who can balance technical know-how with team guidance and customer satisfaction, you might be exactly who we're looking for. At AAA Forklifts, we believe leadership means supporting others while striving for excellence-and we'd love to see you thrive here!

WANT TO KNOW MORE ABOUT OUR FAMILY-ORIENTED BUSINESS?

As the one-stop-shop for everything material-handling related, we offer a wide range of services including repair and maintenance to buying, trading, and selling! It's not just a job here - it's a place where every team member genuinely enjoys coming to work and being part of the AAA Forklift FAMILY. Our upbeat company culture fosters a supportive environment where we have a good time while understanding the importance of getting the job done right. From day one, we welcome our employees with open arms, emphasizing our commitment to their growth and well-being. With an open-door policy and a focus on being employee-centric, we ensure that everyone's voice is heard and respected! You are not just a number at AAA Forklifts...When we hire you, we want to retire you and recognize you for your contributions in making AAA Forklifts the ONLY logical option for material handling service & sales.

DO YOU MEET THESE QUALIFICATIONS?

• Experience as a service manager in any repair service industry
• Experience delivering strong performance
• Leadership and management experience
• Computer literacy with proficiency in Microsoft Word and Excel
• High energy personality with excellent leadership skills
• Great people skills and a customer-comes-first attitude
• Strong time management skills
• Commitment to get the job DONE

WHAT WILL YOU DO AS A SERVICE MANAGER?

As the Service Manager, you'll be at the center of our field operations, ensuring efficiency and excellence every step of the way. Working alongside our CSR, you'll coordinate technician schedules, dispatch service calls, and make sure every job gets done quickly and correctly. You'll lead by example, offering hands-on training, technical guidance, and real-time support to our field team. You'll also oversee invoicing and maintain strong relationships with our customers by consistently delivering outstanding service.

Schedule: Monday–Friday, 7:00 AM – 5:00 PM

READY TO APPLY AND ADVANCE YOUR CAREER?

If you're ready to work for a company that values your experience and invests in your future, we're excited to hear from you. Apply today-our initial process is quick, mobile-friendly, and the first step toward something better. Join our team as an Service Manager!