Banquet House Attendant

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The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

TheBanquet House Attendant oversee the banquet set-up operations as they perform general clean up tasks, maintain banquet rooms and other meeting spaces and the hotel in general. The Banquet House Attendant will be responsible for ensuring the proper collecting and distributing of linens, setting up meeting spaces as well as fulfilling any additional guest requests.
This position is to ensure that all set-up tasks are performed efficiently and effectively and to company standards.

Job Description

Job Description

• Key Job Functions
  • Perform and oversee general cleaning tasks using standard hotel cleaning products, as assigned by a manager, to adhere to health standards.
  • Perform and oversee other duties as requested by manager, such as cleaning unexpected spills, restocking closets, or moving linen, waste and operational supplies.
  • Assist with any operational duties to execute special guest requests.
  • Clean areas and perform duties not included in the standard work description to resolve unexpected operational situations.
  • Work closely with team members and members of the management team on projects.
  • Comply with the standards of the Hotel
  • Maintain banquet rooms and employee areas; ensure compliance with all established standards, related to cleanliness, maintenance, safety and security.
  • Report and correct any observed discrepancy to established standards.
  • Collect and distribute linens, stock in proper locations, keep track of inventories for the day.
  • Remove waste from the service areas.
  • Clean assigned areas by using correct equipment and designated cleaning chemicals, according to regulations and requirements.
  • Provide guests with requested items and supplies.
  • Set up event rooms as per BEO guidelines.
  • Confirm set up with Captain or manager prior to events.
  • Gather and bring to the event space all supplies required for the event: including tables, linens, chairs, pens, note pads, water glasses, mint bowls or anything outlined in the BEO.
  • Oversee the set up and break down of all furniture and equipment in event spaces as per BEO.
  • Oversee/Break down and store all equipment in designated storage spaces.
  • Maintain organization and cleanliness of banquet storage spaces.
  • Assist management with operational duties.
  • From time to time assist other positions in the hotel, such as steward, banquet server, and banquet bar back with duties as needed and as assigned by Manager.

Additional Job Description

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.

• Track record of delivering exceptional guest or client experience
• Have 1+ years of experience working in a hotel banqueting department. 
• Strong verbal and written communication skills.
• Strong attention to detail.
• Able to prioritize and multi-task.
• Ability to lead and assign tasks accordingly.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. 

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.