Project Manager - Delivery Solutions

Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world. Farfetch opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace. 

OPERATIONS 

The Operations team serves as the backbone of our marketplace, seamlessly managing the entire order journey. From creating online content and ensuring secure payments to order fulfillment and delivery, while providing comprehensive customer and partner care, this team is relentlessly focused on improving the customer experience every single day.

PORTO

Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals. 

THE ROLE

We are looking for a hands-on Project Manager to join our Logistics & Carrier Management team.

In this role, you will drive initiatives that directly impact carrier performance, operational efficiency, and customer experience across our global logistics network. You will operate at the intersection of strategy and execution, working closely with internal teams and external carriers to deliver scalable, customer-centric solutions with clear business impact.

This role requires someone with strong analytical thinking, operational depth, and true end-to-end ownership of projects.