Career Coach - Hayward

WIOA Career Coach – Hayward

Rubicon transforms East Bay communities by empowering individuals to break the cycle of poverty. The Career Coach, reporting to the AJCC Site Manager, is part of a dedicated team providing employment services to economically disadvantaged populations in Alameda County. The Career Coach will also work on grant projects, ensuring the successful implementation and achievement of project goals.

This is a temporary (12 months) full-time, non-exempt position.

RESPONSIBILITIES

• Case management/coaching and job placement: Individual responsibility for direct services to WIOA program participants including career assessments, service referrals, determination of program eligibility, coordination of individual training accounts, job referral and employment preparation services. Participate in employer recruitment events, job fairs, and networking events to support participants in their job search and placement efforts.
• Workshop Facilitation: Effectively deliver employment readiness workshop topics including resume development, job search skills, career exploration, program information and eligibility sessions to participants in a culturally accountable, participant-centered way, utilizing facilitation techniques appropriate to adult learners.
• Project management: Lead the development and coordination of special initiatives to support program goals. Manage project timelines, allocate tasks, report and monitor progress to ensure timely and successful close out of the project. Facilitate effective communication and collaboration among team members, ensuring everyone is informed and aligned with project objectives.
• Data Documentation and Reporting:  Accurate collection of essential data and information related to job performance.  Timely entry of this information into an electronic data system, and the tracking of important program and service-related information for reporting purposes.  The ability to tabulate data and write narrative responses that effectively report and memorialize necessary information about participants and program activities.  Adherence to agency standards concerning the type, method and timing of data entry at all points of the participant eligibility, enrollment, and service delivery process. A demonstrated understanding of privacy protection and data security, ensuring the confidentiality of sensitive and PII throughout all stages of data handling.

COMPETENCIES

• Solid job development, career coaching and case management experience and expertise. Must be able to demonstrate working knowledge of best practices for assisting economically disadvantaged and/or other misrepresented populations (WIOA vocational counseling and employment services highly desirable).
• Teamwork, interpersonal flexibility, excellent organizational and communication skills, and the ability to inspire others; Ability to maintain professional partnerships and relations.
• Solid workshop facilitation skills and abilities.
• Computer and internet literacy, including Microsoft Office proficiency, experience with CRM systems helpful.
• This position requires occasional travel to appointments and other Rubicon meetings; if the employee opts to meet these travel requirements by driving, proof of a valid and current driver’s license, current auto insurance, and an acceptable Motor Vehicle Report are required.

COMPENSATION AND BENEFITS 

• $25-$28/hr DOE
• Medical, Dental and Vision health plans. Kaiser and Sutter Health options.
• 3 weeks paid vacation and sick leave, 13 paid holidays.
• 4 days paid restorative holiday between Christmas and New Years.
• Employer sponsored and matched retirement plan.
• Pre-tax transportation and flexible spending accounts.

About Rubicon

An $18M non-profit Rubicon, provides direct services at eight locations in Alameda and Contra Costa counties and operates a growing commercial landscape social enterprise program that is a leader in sustainable practices. Rubicon transforms East Bay communities by equipping people to break the cycle of poverty. Recognized as a national leader in workforce development, Rubicon provides individualized one-on-one career advising, job search support, financial education, wellness and legal services, to very low-income people who face significant barriers to achieving economic mobility.

Rubicon has been recognized as a Great Place to Work, on a journey towards becoming a high-road employer and an anti-racist organization. We are committed to systems change and advocacy through efforts like expanding and deepening Employee Resource Groups; the launch of an internal Racial Justice Task Force; and implementation of talent and culture supports that acknowledge and facilitate healing from the direct and indirect effects of racial trauma.

Rubicon actively recruits staff members with a diversity of culture, thought, and lived experiences who are not only highly skilled, but who consistently demonstrate a commitment to our vision of an East Bay without poverty and are passionate about this work.

Rubicon is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought, and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. 

Rubicon uses E-Verify to validate the eligibility of our new employees to work legally in the United States.