Enterprise Software Sales Manager

Summary -

In this role you will be responsible for the sales of biometric identity management solutions to State Health and Human Services agencies and the overall relationship between the Company and our State and Local Government customers, managing all facets of the business relationship and marshaling the Company resources necessary to achieve a high degree of customer satisfaction.

The ideal candidate will have experience selling Enterprise Software to State government, specifically Health and Human Service.

• Understands Health and Human Services decision-makers, politics, rules and regulations, etc.
• Understands workflow processes from the time applicants apply for benefits to the time they receive and start using them - then through to reimbursement of providers (hospitals, etc) by the State agency
• Public Safety experience is a plus
• Proven successful track record
• Able to create a solution vision with customers, get them to make projects a priority, find funding, and take it through to procurement
• Previous contacts in State Health and Human Services would be a bonus
• Understanding of biometric technology such as Facial Recognition, Finger Print, Iris, etc would be a plus

You will be responsible for constantly seeking new customers and expanding the business relationship with existing customers. Responsible for uncovering, qualifying, defining, proposing, and closing new sales orders in line with the Company’s business objectives and within profitability guidelines established by the Company. Responsible for achieving assigned sales quota.

Essential Duties and Responsibilities -

75% Performs sales activities for an assigned geographic area or product/service line to achieve or exceed assigned revenue objectives.

- Contacts and visits prospective customers to determine needs.

- Creates and performs sales presentations to match the Company's products/services with identified needs.

- Sells products/services through face-to-face contact.

- Remains knowledgeable of the Company's products/services to facilitate sales efforts.

- Maintains sales records and prepares sales reports as required.

- Responsible for extremely complex and difficult-to-close sales.

25% Maintains regular contact with customers to ensure satisfaction.

- Maintains a regular schedule of contact via phone/on-site visits.

- Alerts clients to new or improved products/services.

- Develops and maintains relationships with clients

- Relays client feedback to product development staff.

Prerequisites -

Education:

Bachelor’s degree

Experience:

Track record of 3-5 years consecutive years of attaining quota.

Specialized Knowledge and Skills -

Language Skills:

Effective communication and interpersonal skills.

Professional appearance and presentation required.

Computer and/or Technical Skills:

Excellent knowledge of the Company's products/services and pricing practices. Excellent selling skills. PCs and various software applications. Heavy telephone usage.

Work Environment and Physical Demands -

General Work Environment:

General office environment (at office site and at customer sites).

Stress:

High levels of stress may occur at times.

Travel:

Extensive regional travel required.