Software Configuration Analyst

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.

Job Title: Software Configuration Analyst

Location: Belgrade, Serbia

Position Summary

We are establishing a new Software Configuration Team, and we are looking for a detail oriented and highly organized Software Configuration Analyst to join us.

In this role, you will be responsible for ensuring consistent, reliable, and accurate configuration of customer environments—supporting smooth deployments across all stages of the delivery lifecycle.

Key Responsibilities

• Perform initial onboarding and cluster registration in EDGE UI.
• Conduct node registration, verification, and environment readiness checks
• Apply and maintain labels and configuration attributes.
• Enforce pre-deployment configuration standards; document exit criteria and handoff to lifecycle support.
• Ensure configuration consistency across environments.
• Collaborate with customers, project teams, DevOps, engineering, and support.
• Document configuration steps and standards.
• Identify configuration inconsistencies and resolve them.
• Support continuous improvement initiatives.
• Maintain detailed procedural documentation and procedures for team members
• Participate in rotation-based shift work or occasional out of hours activities, when required, to ensure customer needs are met and to support critical configuration or deployment windows.

Required Skills & Qualifications

• Experience with software configuration or system administration.
• Understanding of cluster-based architectures.
• Familiarity with UI-driven configuration tools.
• Strong attention to detail.
• Strong analytical and troubleshooting skills.
• Excellent communication skills in English.
• Bachelor's degree in IT/Computer Science is a plus.

Nice to Have

• Familiarity with Kubernetes‑style concepts (nodes, labels, workloads).
• Basic scripting skills (Python, Bash, PowerShell) to automate checks and reports.

#LI-Hybrid

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”