Service Advisor

Eide Chrysler Dodge Jeep Ram of Bismarck is always looking for hardworking individuals to join our team! Our goal is to develop long-term employees who want to be successful and have opportunities for advancement. Eide Chrysler Dodge Jeep Ram of Bismarck looks after their employees with extensive benefits. We invest in our employees and their growth at the store.

 

By working at an Eide Automotive Group dealership, you can be a part of a brand that honors the past, and is invested in the future.  Join the Eide Family where we value service to each other and the world as much as to our customers!

 

Service Advisor Compensation and Benefits:

 

• Competitive Pay Plans

• Advanced Placement Opportunities

• Sundays Off

• Medical, Dental and Vision

• PTO & Sick Leave

• 401(K) w/ Immediate Company Match

• Voluntary and Fringe Benefits (Employee Pricing, Free Gym Membership, and More!)

 

Service Advisor Responsibilities:

 

• Greet customers promptly

• Obtain customer and vehicle information

• Clearly report all vehicle symptoms as described by the customer

• Determine and recommend maintenance base on age, mileage and history of vehicle

• Prepare a complete and accurate estimate of cost for labor and parts

• Establish follow up time

• Monitor the progress of each vehicle throughout the day, and update customers frequently

• Verify that the final invoice reconciles with the work performed on the repair order

• Explain all completed work and charges to customers

 

Service Advisor Requirements:

 

• Ability to identify the problem quickly

• Knowledge of automobiles

• Proven record of achieving exceptional customer satisfaction 

• Very energetic personality 

• A desire for a long-term career with a growing organization

• Personal and professional integrity

• Computer skills and willingness to learn new programs

• Ability to learn new technology and repair and service procedures and specifications

• Ability to lift 50 pounds and work on your feet for extended periods of time

• Ability to work in a fast-paced environment

• Basic computer skills

• Positive, friendly attitude 

 

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.