Hiring.Camp

Global Escalations Coordinator, Member Experience (Singapore)

Matchgroup

·

Feb 10, 2026

Location
Singapore
Workplace
Hybrid
Type
Full-time
Department
Match Group
Seniority
Senior
Experience
3+ years
Education
Bachelor
Source
Lever

Description

Global Escalation Team:

Our Global Escalations team, within the Member Experience org, is dedicated to supporting and protecting our user base. We are looking for a Global Escalations Coordinator to help us handle member escalations spanning trust & safety and support policy.  

Our Global Escalations team investigates safety issues, abuse, bugs & app functionality issues on the platform, along with enforcing Match Group's Community Guidelines and Terms of Service.

Skills

Teams