Field Service Technician Opportunities

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.

Responsibilities / Tasks

• Start strong – Medical, dental, and vision coverage begins on your first day

• Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore

• Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster

• Keep learning – Take advantage of tuition reimbursement to further your education or skillset

• Live well – Our wellness incentive program rewards healthy habits

• Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance

• Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

Join Our Dynamic Team!

GEA Group is seeking new and experienced and dedicated Industrial Refrigeration Service Technician to join our team. This role involves supervising the start-up of our product line, performing maintenance procedures, providing warranty work, and offering advanced technical support. If you have a strong mechanical and electrical aptitude, excellent problem-solving skills, and a passion for customer service, we want to hear from you!

Location: These are remote, travel positions that require incumbents to visit customers' locations throughout the US.

Technical Support and Troubleshooting:

• Respond to customer requests and field dispatches.

• Meet with customers on-site to discuss service or repair needs.

• Provide advanced technical support and perform advanced troubleshooting for compressor packages, electrical, and control systems.

• Perform retrofitting of industrial control panels across multiple manufacturers.

• Conduct compressor repairs and address controls-related issues, including PLC and Microlink.

Maintenance and Repair:

• Complete routine maintenance or repair in accordance with ANSI/IIAR-6 2019 standards.

• Inspect machinery to confirm proper working order and provide preventative measure suggestions.

• Supervise the start-up of the company's product line and perform warranty work.

• Discuss work completed with the customer and provide technical training to users/customers.

Collaboration and Improvement:

• Assist other departments in developing new products and improving existing products from a service perspective.

• Recommend improved tools, procedures, and devices for service operations.

Provided by Company:

• Significant tool allowance upon starting with the company

• Company credit card.

• Company laptop/mobile phone.

• Company vehicle.

• Paid travel expenses and vehicle maintenance fees.

• Meal allowance.

Your Profile / Qualifications

Profile And Qualifications:

• Minimum of a high school diploma or GED required.

• Technical school certification in refrigeration or similar field preferred.

• RETA CARO or CIRO Certification preferred.

• 2+ years of experience with industrial refrigeration equipment REQUIRED.

• Capable of reading P&IDs and electrical schematics.

• Knowledge of the refrigeration cycle and major components.

• Advanced working knowledge of electrical systems and control schemes.

• Strong mechanical and electrical aptitude.

• Excellent verbal and written communication skills.

• Ability to problem-solve and resolve issues.

• Excellent time management skills.

• Must be a self-starter and driven.

• Physical ability to perform tasks (e.g., lifting 75lbs, maneuvering in small spaces).

• Ability to travel up to 90%

• Must possess a valid driver's license and good driving record.

The typical base pay range for this position at the start of employment is expected to be between $27.84 - $54.66 per hour.  GEA Group has different base pay ranges for different work locations within the United States.

The pay range is not a guarantee of compensation or salary.  The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons.  You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards.

Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

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