- Location
- Austin, TX
- Workplace
- Onsite
- Type
- Full-time
- Department
- Client Success Austin
- Seniority
- Entry
- Source
- Lever
Description
Who We Are
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!
Who We Want
This role will focus on mastering the basics of what it takes to deliver Operational Excellence. As a Client Success Associate, you will be responsible for the daily operations of existing and new client accounts brought on by our sales team. You will focus on load building, scheduling appointments, tracking shipments while providing timely updates internally and externally, and closing out loads. You will work on mastering these skills, and work to develop other tasks to continue building your skill set within Client Success. You must be detail and process oriented, customer obsessed, efficient, proactive, solutions driven, and comfortable with effectively performing operational duties independently, as well as working collaboratively across our different departments.
Skills
Customer Service
Benefits
Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.Invest in your future with our matching 401(k) program.Build relationships and find your home at Arrive through our Employee Resource Groups.Enjoy office wide engagement activities, team events, happy hours and more!Leave the suit and tie at home; our dress code is casual.Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.Park your car for free on site!Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.Sweat it out with the team at our onsite gym.Maximize your wellness with free counseling sessions through our Employee Assistance ProgramTake time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.Receive 100% paid parental leave when you become a new parent.Get paid to work with your friends through our Referral Program!Get relocation assistance! If you are not local to the area, we offer relocation packages.