Medical Assistant

Overview

Position Summary

 

The Medical Assistant (MA) is a key member of the clinical care team, providing high-quality, patient-centered care under the supervision of licensed providers and the office manager. The MA supports clinical operations in a team-based, integrative care environment, ensures efficient patient flow, maintains patient safety, and communicates effectively with patients and staff. All duties are performed in accordance with NYS guidelines.

Responsibilities

Key Responsibilities

 

Clinical & Patient Care:

• Prepare exam rooms and equipment; maintain supplies, medications, and vaccines.
• Greet, identify, and escort patients; explain role and procedures.
• Collect and document patient data including vitals, medications, allergies, and chief complaints.
• Perform pre-visit planning and identify gaps in care.
• Assist providers with in-office procedures and diagnostic testing (e.g., EKGs, lab collection).
• Collect, process, and document laboratory specimens; maintain quality control logs.
• Monitor EHR messages, health reminders, and diagnostic testing per provider direction.
• Provide age-appropriate patient education and coordinate referrals, procedures, and prior authorizations.
• Uphold infection control, safety, and aseptic techniques at all times.

Practice Operations

• Support efficient patient flow and clinical operations.
• Maintain equipment, exam rooms, and supply inventory.
• Ensure proper disposal of biohazard and infectious waste.
• Participate in team huddles, staff meetings, and performance improvement initiatives.
• Assist with onboarding and orientation of new staff.
• Perform other duties as assigned.

Post-Visit Duties

• Clean and reset exam rooms.
• Perform CLIA-waived lab testing per NYS and OSHA guidelines.
• Adhere to infection control, safety standards, and emergency procedures.

Scope of Practice: 

Medical Assistants may not diagnose, treat, triage, administer medications or injections, interpret test results, perform imaging, or assist in surgery, in accordance with NYS regulations.

 

Qualifications & Skills:

• Completion of a NYS-accredited Medical Assistant program.
• High School Diploma or GED required.
• Current BCLS certification (AHA, in-person only).
• National MA certification preferred.
• Proficiency in phlebotomy, EHR systems, clinical procedures, and aseptic technique.
• Strong communication, organization, and multitasking skills.

Pay Range

USD $24.00 - USD $30.00 /Hr.

Qualifications

Be part of something meaningful. Help us care for our community with compassion and excellence.