Drop & Count Staff

Under direction of the Supervisor, Drop & Count, the Drop & Count Staff verifies all Cages for the cold box count before the slot drop. Disburses cold boxes at all machines that are scheduled to be dropped per zone. Removes hot boxes from slot machines and ensures that all hot boxes are secured and accounted for. Opens and sorts the contents of the table games, CDU, ATM and gaming machine drop boxes, which consists of counting currency and chips removed from the drop boxes and accurately records and accounts for the currency and chips.
Accurately follows all policies and procedures, ensures compliance with the Gaming Commission’s Tribal Gaming Minimum Internal Controls (TICS) and the Gaming Commission Regulations (GCR), by studying the standards, adherence to requirements and advises management on needed actions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.    Opens slot machines, pulls hot boxes, replaces with cold box, and secures doors of slot machine. Places all hot boxes in secured cages. Reports any machine errors or issues to Drop & Count Supervisor and/or Slot Tech. Delivers cart to Count Room once all box counts are verified by a Drop & Count Supervisor.
2.    Is responsible for accurately preparing and processing of high-volume gaming machine currency and tickets, Table Games Chips and currency, and Ticket Redemption Unit currency and tickets. Places cold boxes at all slot machines in designated zones.
3.    Prepares cages and verifies cold box count before the slot drop. Places cages on the slot floor in the predesignated zones set by accounting for the current day. Places cold boxes at all slot machines in designated zones. Operates currency counters, computers and assigned software.  Complies with operational procedures, processes and all regulations.  Signs all necessary forms of documentation for counts completed for submission to Casino Accounting, Table Games and Cage Operations departments.  
4.    Safeguards enterprise assets and prepares all necessary paperwork to support and reconcile all cold and hot boxes, money and vouchers collected and counted. Maintains security of cage carts, access cards, drop and soft count keys while on duty.
5.    Performs other duties as assigned to support the efficient operation of the department.

 EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS

• High School Diploma or GED required.

• Minimum one (1) year of related experience and/or training with high volumes of cash is required.

• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Requires eye and hand coordination and manual dexterity; requires the ability to distinguish letters, numbers and symbols; requires the use of a computer, coin counter, calculator, copier and telephone.

• Must maintain high confidentiality.

• Working knowledge of the Gaming Industry and the legal regulations governing gaming preferred.

REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

• Select One of the Following for Driving Responsibilities: No Driving Responsibilities: Role does not require a driver’s license or insurance.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS – ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

• Primary work environment is in highly secure and/or monitored workspace.   

• Incumbents may be required to work evening, weekend and holiday shifts.

• Work may require travel to attend meetings, off site training, and conferences. 

• Must be able to work in a fast-paced, high-demand environment.

• Strength sufficient to exert up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.

• Physcially intensive work: involves movement  most of the time. Constantly operates a computer and office productivity machinery, such as a calculator, copy machine, and computer printer.

• Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.

• Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.

• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.

• Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.

• Mobility sufficient to safely move, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.

• Endurance sufficient to sit, walk, life, and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.

• The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!