Operations - KYC and Client Data Operations Senior Position - AVP

Details of the Division and Team:    

KYC and Client Data Operations Department (“KYC Ops”) is a stable, well-organized Team, formed of 3 functions (Investment Bank Business Clients’ KYC, Corporate Bank Business Clients’ KYC and Reference Data) manages client adoptions/KYC processes, client account openings/closures, safekeeping of client agreement, for Investment Bank Business and Corporate Bank Business across 2 DB Group entities in Japan. Also supports clients for Business in Japan onboarding to DB Group offshore entities. Due to internal transfer of a member who had been leading one of the Team within KYC Ops, plan to fill this open position with strong, motivated resource.

What we will offer you:         

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Corporate Group Insurance – premium borne by company
• Annual health checkup – cost borne by company (once a year; conditions apply)
• Flexible Work Arrangements – various ways to work, to fit employees’ needs
• Child care and elderly care benefits – corporate discount through designated child care & elderly care vendors
• EAP – free and confidential counseling, online work-life resources
• Employee networks – Diversity, volunteering, sports, family care - various activities to participate
• Special leaves entitlement

Your key responsibilities:

Role is to start as KYC operator, supporting onboarding of new clients, extending new relationships to existing clients, in compliance to multiple regulatory requirements, internal Policies and Procedures. Role may expand to support KYC due diligence and/or maintenance of existing clients, and/or setting up/maintaining client accounts. In few years, candidate is expected to be ready to expand responsibilities to include leading/managing others.

Details of key tasaks and expected responsibilites are as follows:

• Good understanding of client due diligence, learn and gain Deutsche Bank Group KYC Policy and Procedures
• Ensure adherence to Policy, Standards, Procedures and manage/control risks
• Client / Business face off
• Perform KYC due diligence, FATCA/CRS due diligence, identification of classification, review of client information in compliance to local and overseas regulation as well as internal policies/rules
• Problem solving, timely escalation of problems with good judgement of impact/scale of problems
• Lead/manage people and team responsibilities
• Drive improvement of team productivity and work quality
• Manage or support system implementations/ enhancements and participation in user testings
• Production of MIS, KPI or any data and reports required
• Ensure key stakeholders are kept informed of any work progress where necessary, escalate issues
• Administrative work required
• Has potential to manage people, capable to lead KYC Ops locally in several years

Your skills and experience:

• Minimum 7 years of work experience in Financial Institutions for Operations or infrastructure functions
• Experience in people management or team lead
• Excellent verbal and written communication skills, both in Japanese and English with ability to communicate appropriately with stakeholders including clients with client service behaviour
• Experiences in KYC/AML related control functions (preferrable)
• Independent, self-motivated
• Strong analytical and problem-solving skills
• Ability to prioritize and work effectively
• Able to cope well under pressure and to meet deadlines
• University graduate with good academic record
• JSDA 1 and 2

How we’ll support you:        

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.