Site Reliability - Engineering 2

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

We are seeking a skilled and driven Site Reliability Engineer (SRE) to join Razer Gold growing infrastructure and platform engineering team. The ideal candidate will have hands-on experience in Amazon Web Services (AWS), strong troubleshooting capabilities, and a passion for building scalable, observable, and resilient systems using modern Infrastructure as Code (IaC) and automation tools.

• Design, develop, and maintain Infrastructure as Code (IaC) using tools like Terraform or AWS CloudFormation.

• Implement and operate reliable, scalable cloud infrastructure primarily on AWS (e.g., EC2, ECS, RDS, S3, Lambda, ElastiCache, SQS, SES, Auto Scaling, Load Balancers).

• Lead and participate in architecture reviews focusing on reliability, scalability, security, and performance.

• Develop and manage robust monitoring, alerting, and logging solutions (e.g., CloudWatch, Prometheus, Grafana, ELK, etc.) to detect and resolve issues proactively.

• Perform incident management, postmortems, root cause analysis, and implement continuous improvement strategies.

• Collaborate with software engineering teams to improve CI/CD pipelines, deployment automation, and release management.

• Automate infrastructure operations, reduce manual toil, and improve reliability using scripting (Python, Bash, Node.js, or Ruby).

• Maintain and troubleshoot environments involving web servers, databases, firewalls, DNS, load balancers, and networking.

• Ensure systems are compliant with security standards, including patching, hardening, and secure access policies.

• Provide on-call support, participate in incident rotations.

• Monitor and maintain service-level objectives (SLOs), SLAs, and error budgets to ensure reliability targets are met.

• Provide support and solution handling to incident and tickets assigned.

Pre-Requisites :

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.

• Minimum 2 years of experience in SRE, DevOps, Cloud Infrastructure, or Systems Administration roles.

• Solid hands-on experience with AWS Cloud services including (but not limited to):

• Compute: EC2, Lambda, ECS, Auto Scaling

• Networking: VPC, Load Balancers, Route 53

• Messaging & Storage: SQS, S3, RDS, ElastiCache, SES

• Monitoring: CloudWatch, X-Ray

• Proficient in Infrastructure as Code using Terraform and/or CloudFormation.

• Experience with CI/CD tools (e.g., GitLab CI, Jenkins, CodePipeline, ArgoCD).

• Strong understanding of Linux and Windows system administration and troubleshooting.

• Comfortable with one or more scripting/programming languages such as Python, Node.js, Bash, Ruby, or JSON/YAML for automation.

• Strong grasp of network fundamentals, including DNS, HTTP(S), TLS/SSL, firewalls, and TCP/IP.

• Experience with containerization and orchestration (Docker, ECS, or Kubernetes is a plus).

• Familiar with observability tools and incident management best practices.

• Vietnamese citizen based in Ho Chi Minh City.

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?