Ramp Services Senior Supervisor

Overview

 

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 

 

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.  

  

Job Summary

 

As a Ramp Services Senior Supervisor , you will be responsible for overseeing ramp operations, ensuring safe, efficient, and on-time aircraft handling. You will coordinate teams, manage equipment, and guarantee compliance with airline procedures, safety, and security standards.

 

Your activities

• Supervise aircraft loading/unloading operations according to load plans and airline requirements.

• Ensure availability and proper use of ramp equipment in safe working conditions.

• Allocate tasks to ramp staff and monitor performance.

• Maintain strong communication with dispatchers, traffic, airline representatives, and airport authorities.

• Guarantee safety of aircraft, crew, passengers, and staff during all ramp activities.

• Report any irregularities, incidents, or damages.

• Support and develop team members through training, coaching, and feedback.

• Manage dangerous goods handling in compliance with IATA DGR regulations.

• Ensure proper baggage handling and transfer processes.

• Support QHSE initiatives and contribute to safety and quality standards (ISO 9001, 14001, ...).

• Lead small-scale projects and represent the department when required
• Supervise other supervisors

Your profile

• High school diploma / Bac or higher (Bac+2 preferred).

• 5–7 years of ramp experience, with proven supervisory skills.

• Strong leadership and team management abilities.

• Knowledge of aviation safety, security, and IATA regulations.

• Proficiency in MS Office and radio communication.

• Flexible, dynamic, organized, and resilient under pressure.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

 

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

 

Join Swissport today and be part of a team that connects the world of aviation!