- Location
- London, England, United Kingdom · published
- Type
- Full-time
- Department
- Management
- Seniority
- Manager
- Source
- Workable
Description
The role
We are seeking a highly organised & proactive Residential Facilities Manager to work in our Facilities Management team located at our head office in London. The Residential Facilities Manager will be responsible for managing a high-end residential block portfolio located in West London & consisting of 30 blocks. The Residential Facilities Manager would be responsible for overseeing the daily operations, maintenance and safety across the portfolio.
Responsibilities
- Assist in the management of all hard and soft service providers, monitoring SLAs and KPIs and re-tendering to ensure delivery of an efficient, quality and value for money service for our clients and the occupiers of their buildings/sites
- Assist in the preparation and managing service charge budgets in accordance with the RICS code of practice
- Monitoring and control of budget expenditure in tandem with Cluttons client accounting team
- Assist in the Control of all Environmental and Health and Safety, ensuring compliance across all buildings and sites with legislation, codes of practice and Cluttons policies and procedures
- Visiting and inspecting buildings and sites as necessary to ensure, as a minimum, key deliverables are met
- Assist with internal and external parties in relation to project works across the portfolio
- Regular and accurate reporting to the partners/property managers, clients and Cluttons H&S director
- Dealing with ad hoc queries and tasks from the property management team, clients and occupiers
- Developing and building good working relationships with residents & leaseholders to resolve issues promptly and professionally
Benefits
Hybrid working - to give you the flexibility you needHolidays: 25 daysEnhanced auto enrolment pension scheme - to help you save for the futureLife assurance - to protect your loved ones should the worst happenInterest free season ticket loansCycle to work scheme - discounted bicyclesFlu and eye care vouchers - to keep you healthyEmployee Assistance Programme - 24/7 health & wellbeing supportHelp@Hand Remote GP app - to give you and your family access to medical experts quicklyPlatform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and moreFamily & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much morePurchasing up to 5 days additional holidayDiscounted gym membershipDiscounted dental insuranceDiscounted private medical insurance for family coverDiscounted critical health insurance and more