(USA) Software Engineer II

Position Summary...

What you'll do...

Role summary:
As a Software Engineer II within the Command & Control Center (CCC), you will help ensure the availability, reliability, and performance of Walmart’s critical omnichannel eCommerce platforms. You will proactively monitor production environments, detect and triage incidents, analyze application and infrastructure health, execute mitigation and recovery procedures, and collaborate with engineering teams to rapidly restore customer-facing services. You will also engineer monitoring, alerting, automation, API integrations, and operational tooling using modern observability, cloud, container, and software-development technologies. The role provides hands-on experience supporting large-scale distributed systems while continuously improving detection, incident response, automation, and operational resilience.
About the team:
The Command & Control Center (CCC) is a 24x7 Site Reliability Operations team ensuring the availability, reliability, and performance of Walmart’s critical omnichannel eCommerce platforms. The team proactively monitors production environments, detects, triage and mitigate incidents, assesses business impact, and coordinates rapid service recovery. CCC supports cloud-native and distributed environments across Linux/Unix, Azure, Google Cloud Platform, Kubernetes, micro services, networking, and modern observability technologies. Beyond incident response, the team enhances monitoring, alerting, API integrations, operational tooling, automation, and self-healing capabilities while partnering with SRE, DevOps, and engineering teams to improve operational readiness, reduce recovery time, and strengthen platform resilience.
What you'll do:

• Support Walmart’s large-scale omnichannel eCommerce platforms, ensuring availability, reliability, and performance.
• Proactively monitor systems, analyze alerts, logs, metrics, and traces, and rapidly triage and mitigate production incidents.
• Troubleshoot Linux/Unix, networking, microservices, cloud platforms, Kubernetes, and complex application dependencies.
• Build and enhance observability, dashboards, alerts, APIs, and incident-management integrations using modern monitoring technologies.
• Develop operational tools, automation, and self-healing solutions using Java, JavaScript, Python, Shell, SQL, and REST APIs.
• Collaborate with SRE and engineering teams on service restoration, root-cause analysis, production readiness, onboarding, documentation, and continuous reliability improvements.

What you'll bring:

• Experience supporting large-scale, highly available production systems and eCommerce or distributed platforms.
• Strong troubleshooting skills across Linux/Unix, networking, microservices, cloud platforms, Kubernetes, and application dependencies.
• Experience with observability, monitoring, logging, metrics, tracing, alerting, and production incident management.
• Proficiency in Java, JavaScript, Python, Shell, SQL, REST APIs, and automation technologies.
• Experience building operational tooling, integrations, automation, and self-healing solutions.
• Strong analytical, problem-solving, and collaboration skills with a focus on rapid recovery, root-cause analysis, production readiness, documentation, and continuous reliability improvement.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area.
Option 2: 3 years’ experience in software engineering or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1345 Crossman Ave, Sunnyvale, CA 94089-1114, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.