Job Responsibilities

The Floor Manager of Warehouse is responsible for assisting the manager with all warehouse operations; receiving, storing and distributing items purchased in compliance with company rules and internal controls; and assigning work and responsibilities, directing employees, scheduling, training and development of team to ensure that the work group operates at maximum efficiency. Responsible for operation of warehouse when Warehouse Manager is not available.  The Manager is responsible for managing team members and directing daily operations, exercising independent judgment in staffing, scheduling, performance management, and enforcement of company policies. The Manager serves as a representative of management, spends the majority of time on supervisory and decision-making responsibilities, and provides input into hiring, discipline, and other employment actions that are given significant weight.

License Level:

This is a gaming level position and requires a gaming license. 

Essential Duties/Core Competencies

• Schedule, direct, supervise, train and develop all warehouse staff
• Physical load, unload, transport and properly store of all items delivered, picked up. 
• Ensure proper requisitioning and follow-up paperwork in compliance. 
• Maintain on-going inventory on all items and alerts appropriate personnel of shortages. 
• Comply with all company policies, procedures, internal controls and government regulations. 
• Maintain a log of all incoming and outgoing merchandise.
• Implement and monitor requisition process and ensures compliance throughout the department. 
• Verify against invoice and/or purchase orders items being received, stored and distributed. Participates in the employee selection process hiring interviewing and recommending that candidates are hired.
• Set performance standards for tasks, job and roles of their employees.
• Ensure employees comply with health and food safety standards and regulations
• Investigate and resolve complaints regarding food quality or service
• Schedule staff hours and assign duties
• Discipline employee and issues corrective actions.
• Provide outstanding customer and employee service at all times.  
• Present a neat and clean appearance at all times. 
• Perform other duties as assigned.

Work/Educational Experience

• Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.

• regulations.
• Associate’s Degree in related field
  • OR Two (2) years’ experience in a Supervisory position
  • OR Two (2) years’ experience in the hiring position’s Department
• Six (6) years’ related work experience
• Ability to drive a forklift and other freight-moving equipment

Essential Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical and Mental Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least twenty five (25) pounds, and varied instances of standing/walking. 

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence.  Ability to effectively present information in one-on-one and group situations.

Mathematical Skills & Reasoning Ability:

Ability to add, subtract, multiply a divide with or without a calculator. Ability to decipher various reports and maintains reports upon request. 

Work Environment

The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
• Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.

The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

Working at Resorts World:

Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals.