Patient Journey Partner

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Commercial Representative, local customer-facing role

We're expanding our promotional field team and seeking a dedicated PJP in one of our priority disease areas

Roche is expanding its promotional field team and is looking for a dedicated Patient Journey Partner to work in one of its priority disease areas.

This is a commercial, field-based role. You will work directly with healthcare professionals (HCPs) in your local area, building relationships and promoting Roche’s medicines, so that the right patients can benefit from them.

If you’re motivated by patient care and want to work alongside healthcare professionals, this is a chance to make a real impact on patients’ lives.

Mission and responsibilities:

As the Patient Journey Partner (PJP), you will be at the centre of the new Roche organization, turning upside down the role we play in society - from mostly offering extraordinary medicines towards much more partnering, innovating and leading generative disruption.

The PJP drives the field-based realisation of disease area outcomes, leveraging local network expertise to deliver a 'Triple Win' for patients, the ecosystem and Roche

• Focuses on bringing true value to patients and stakeholders

• Responsible for field based realisation of outcomes for a given TA creating value via a Triple Win approach
• Responsible for promotional engagement as well as gathering related insights to help inform the development and delivery of TA outcomes.
• By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders
• Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche
  • Co-create solutions in partnership with external stakeholders, in compliance with applicable rules and regulations and in alignment with other internal stakeholders.
  • The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, via the Triple Win faster. The role is enabled by expertise and resources locally and from the network as needed, and where necessary in collaboration with other PJPs.
  • Closely liaises with all necessary stakeholders (both internal and external) to realise sustainable access to healthcare for patients across a patient journey for products post license. 
  • Ensures great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.
  • Lives the Visionary, Architect, Coach, Catalyst (VACC) model.
• Stewards Roche’s products through their lifecycle and supports their appropriate use in a factual and balanced manner.
  • Facilitates the provision of information on disease area and relevant Roche solutions upon request.
  • Strategically prioritise projects/initiatives and deliver on these to improve patient outcomes.

Who are you:

You demonstrate personal purpose in improving the patient journey, as well as a strong passion to bring value and impact to the healthcare ecosystem.

You are a true visionary, defining and embedding the strategy around creating better health outcomes for more patients faster, bringing a strong entrepreneurial mentality with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand).

In addition, you bring the following skills & experience:

The PJP demonstrates personal purpose around improving the patient journey, as well as strong passion to create value and impact on the ecosystem. They think from an Enterprise level, beyond boundaries and borders, in order to bring best possible outcomes to both the local health environment, and more broadly, across Roche globally. 

• Visionary: defining and embedding the strategy around creating improved patient journeys
• Mindset:
  • Strong entrepreneurial mindset with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand)
  • Growth mindset, able to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche
  • Self-managed and self-directed - altruistic in supporting the Roche global network
  • Display of integrity in everything (i.e. open, honest, ethical and genuine)
• Enabler mindset leveraging the internal and external networks to create value, sharing back and scaling.
• Boldly acts on key decisions and opportunities and boldly stops any activity that is not adding value. Ability to say “No” to stakeholders when not in alignment with our vision and values.
• Take personal responsibility for maintaining high ethical standards and operating in compliance with local and global Roche policies, including the Roche Group Code of Conduct, Quality Management System and the IPHA Code of Practice for the Pharmaceutical Industry

Proficient in English to collaborate internally across the broader Roche enterprise is highly desirable.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.