- Location
- Shanghai CHN - Fengdeng Rd, China
- Type
- Full-time
- Seniority
- Director
- Source
- Workday
Description
The Job:
As a Director of Asia SEF Quality, you’ll be part of our Stanley Engineered Fastening team. You’ll get to:
Lead regional quality performance across key KPIs, including DPPM, customer complaint resolution, MQCs, scrap and rework, on-time PPAP approvals, and process control/SPC, to drive first-time quality and improved operational performance.
Serve as the primary escalation point for quality issues, ensuring root cause analysis and corrective actions are effectively defined, implemented, and sustained.
Drive continuous improvement of quality metrics and quality system performance toward world-class standards, while supporting change management and adoption of new ways of working.
Champion evidence-based quality systems and preventive controls that improve product quality, process capability, and overall manufacturing performance.
Support the implementation and advancement of digital visualization, data-driven reporting, and world-class SPC practices to strengthen process control and decision-making.
Partner with cross-functional teams to identify Critical to Quality (CtQ) requirements and ensure risk management tools are completed and integrated into manufacturing controls and processes.
Collaborate with Engineering, Manufacturing, Supply Chain, and Commercial teams to embed quality into product and process changes, resolve complex quality issues, and support robust execution across the business.
Support new product development and new product introduction activities by ensuring quality requirements are built in from concept through launch, including APQP, PPAP, FAI, validation activities, and phase gate readiness as applicable.
Ensure new product and portfolio decisions appropriately consider the full range of SKUs, and support portfolio optimization and SKU management efforts to improve execution and alignment.
Partner with Customer Engagement and Customer Service teams to support the Voice of the Customer, drive timely resolution of customer complaints, and serve as a primary quality contact for customer quality issues, audits, and related discussions.
Drive consistency and standardization of processes, policies, and procedures across the region, while allowing for appropriate flexibility based on customer or business requirements.
Lead, support, and collaborate on QMS workstreams to maintain compliance with ISO 9001, IATF, and other relevant customer and regulatory standards, and to ensure required certifications and approvals are achieved.
Promote best practices and standardization by developing, comparing, and improving business unit and site-level quality processes and procedures to enable effective quality strategy execution.
Establish, monitor, analyze, and communicate quality performance metrics and trends, including defect rates, customer returns, audit findings, and other key indicators, to support informed decision-making and continuous improvement.
Partner with Supply Chain and supplier quality stakeholders to support supplier quality management, process control, issue resolution, corrective actions, and ongoing performance improvement.
The Person:
You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical field required; advanced degree preferred.
10+ years of progressive experience in Quality, Manufacturing, or a related technical function, including leadership experience in a manufacturing environment.
Strong knowledge of quality systems and standards, including ISO 9001, IATF, and core quality tools such as APQP, PPAP, FAI, pFMEA, Reverse pFMEA, MSA, SPC, Process Capability, Control Plan, Problem Solving.
Six Sigma Black Belt/Master Black Belt or equivalent quality/process improvement certification, with demonstrated application in driving measurable operational and quality improvements.
Demonstrated experience with Quality Software like Minitab, Reliasoft, etc.
Proven experience driving quality performance, root cause analysis, corrective actions, and continuous improvement in a manufacturing setting.
Demonstrated ability to work cross-functionally with Engineering, Manufacturing, Supply Chain, Commercial, and Customer teams.
Strong leadership, communication, and analytical skills, with the ability to influence across levels of the organization.
We Don’t Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
What You’ll Also Get
Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.