- Salary
- ₹300k – ₹500k
- Location
- Bangalore, India
- Department
- Operations
- Seniority
- Lead
- Experience
- 5+ years
- Source
- Keka
Description
Role Overview:
We are seeking a proactive and organized Lead – Clinical Trial Participant Recruitment to manage and oversee all aspects of participant outreach, screening, scheduling, engagement, and follow-ups for ongoing and upcoming clinical studies. The role involves supervising the recruitment team, ensuring timely and ethical enrollment of subjects, and maintaining consistent communication throughout the trial journey.
Key Responsibilities:
Outreach & Recruitment:
- Design and implement effective outreach strategies across digital platforms, local communities, and healthcare networks.
- Identify and engage eligible participants in line with study inclusion/exclusion criteria.
- Supervise the recruitment team to ensure consistent performance and quality in screening and outreach.
Scheduling & Follow-ups:
- Coordinate and manage screening appointments, enrollment visits, and follow-up schedules for participants.
- Ensure timely reminders and communication to reduce no-shows and improve retention.
- Maintain updated participant logs and scheduling systems.
Communication & Subject Engagement:
- Serve as the primary point of contact for participants, providing clear, compassionate, and timely communication.
- Educate participants on trial protocols, procedures, timelines, and expectations.
- Develop and implement engagement strategies to enhance participant experience and retention throughout the study duration.
Payment & Reimbursement Management:
- Track participant visit completion for payment processing.
- Manage reimbursements and compensation disbursements in line with trial budgets and regulatory guidelines.
- Ensure transparency and timely updates to participants regarding their payment status.
Team Supervision & Coordination:
- Lead, train, and mentor the recruitment team to meet enrollment targets and maintain compliance.
- Collaborate closely with clinical and operations teams to align recruitment activities with study timelines.
- Monitor recruitment performance and prepare regular reports for internal stakeholders.
Qualifications & Requirements
- Bachelor’s or Master’s degree in Life Sciences, Healthcare, HR, Social Work, or a related field.
- 5+ years of experience in clinical trial recruitment or community outreach, with at least 2 years in a leadership or supervisory role.
- Strong understanding of clinical research processes, ethical recruitment practices, and regulatory guidelines (GCP, ICH).
- Proven ability to both recruit participants directly and manage a team effectively.
- Basic knowledge of administrative coordination and facility management.
- Excellent communication, organizational, and interpersonal skills.
- Experience with digital recruitment tools and social media outreach preferred.
- Ability to work under tight timelines, multitask, and adapt to changing priorities.
Skills
GCPCompliance