AR Credit Card Officer

Job Description

Join Our Team as an SSC AR Credit Card Clerk L1 – Drive Accuracy and Support in Finance Operations!

Are you passionate about finance, customer service, and ensuring accurate transaction processing? We are looking for a talented SSC AR Credit Card Clerk L1 to join our Billing team within the broader Finance function. In this role, you will play a key part in supporting day-to-day credit card-related Accounts Receivable activities in our Shared Service Center, ensuring compliance, accuracy, and excellent service.

Key Areas of Responsibility

• Administer and respond to routine enquiries regarding credit card transactions and charges

• Process credit card transactions submitted for payment through banking platforms

• Support the processing of credit card refunds in accordance with company procedures

• Allocate credit card payments against the appropriate customer accounts and debts

• Assist in investigating basic transaction discrepancies and payment issues

• Support chargeback administration activities and documentation gathering

• Process penalty charge transactions and related customer account updates

• Maintain accurate records of credit card transactions and customer communications

• Liaise with internal departments to resolve routine payment-related queries

• Ensure compliance with company policies, internal controls, and applicable regulatory requirements

• Support month-end activities and operational reporting requirements

• Escalate complex issues and exceptions to senior team members when required

• Contribute to maintaining accurate and up-to-date process documentation

What We’re Looking For:

We are seeking a detail-oriented and proactive individual who is eager to grow in a finance support role. You should be comfortable handling routine administrative tasks, communicating effectively with both internal teams and customers, and maintaining a high standard of accuracy in all your work. The ideal candidate thrives in a collaborative environment and is committed to upholding compliance and internal controls.

Ideal Experience

• Finance, Commerce, or Business Administration Degree, or currently pursuing a relevant qualification

• Experience in Accounts Receivable is a plus

• Basic experience in accounting

Skills & Competencies

• Ability to quickly become a proficient user of Oracle Financial Applications

• Good communication skills

• Good knowledge of Google and Microsoft tools (Excel is required)

• Account analysis

• Problem-solving

• Attention to detail

• Fluent in English

Why Join Us?

Become part of a dynamic finance team where your attention to detail and commitment to accuracy will make a real impact. You’ll gain valuable experience in a collaborative Shared Service Center environment, with opportunities to develop your skills and grow your career. We offer a supportive workplace focused on compliance, professional growth, and operational excellence. Join us and help shape the future of our finance operations!

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.  “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com