- Location
- MMCIA - MercyOne West Des Moines Medical Center Central IA, United States of America
- Type
- Full-time
- Department
- IT
- Education
- High School
- Source
- Workday
Description
Employment Type:
Full timeShift:
Day ShiftDescription:
Essential Key Job Responsibilities
Acts as liaison between Heart Rhythm Center Staff and Clinical Services regarding cardiac rhythm monitoring and CIED monitoring
Applies external cardiac rhythm monitoring equipment
Assists in establishing new CIED patients’ to practice for follow-up; gathers information of previous follow-up, obtains release of information as needed, initiates and accepts transfer of remote services, monitors hospital procedure schedule for new CIED implants and/or revisions
Communicates with patients verbally and in written/typed format
Communicates with Heart Rhythm Center’s vendors/manufacturing representatives; cardiac implantable electronic device (CIED) and external monitoring device industry representatives for technical and patient assistance as needed, wearable defibrillator representative for need for fitting adjustments
Completes billing as needed
Documents in patients’ charts; progress notes as appropriate in the EMR, patient symptoms, PDF documents of recorded rhythm strips and/or summary data, & routes reports to the appropriate provider for interpretation
Educates patients; on monitoring of heart rhythms and use of external cardiac monitors, on post CIED implant activity restrictions, follow-up care, and remote monitor use
Educates staff within and outside of Iowa Heart Center; on monitoring procedures and protocols, monitor functionality and follow-up
Enters detailed data in computer and maintains EMR and device database; manufacturer representative evaluations , discrete data utilized for device tracking with FDA and identification for safety advisories/recalls
Maintains CIED remote websites; updates new hardware and demographic data, processes deaths and transfers of care, follows up on missed remote transmissions and disconnected monitors
Maintains, tracks supplies and equipment; assures appropriate charging and software update of equipment used for universal interrogation of CIEDs
Makes general interpretation of arrhythmias; identifies adverse arrhythmias and informs a Heart Rhythm Center nurse, Advanced Heart Failure or provider as needed
Navigates to the Heart Rhythm Center’s secured external websites for enrollment of services, appointment scheduling, equipment ordering, report collection, and/or updating patient information.
Notifies a Heart Rhythm Center nurse of significant patient complaints
Orders supplies for cardiac arrhythmia and/or device monitoring
Performs device interrogations using remote monitors and CIED manufacturer specific universal interrogators; one week post implant, per provider add-on orders, and to reset specific alerts within the CIED
Schedules patients for follow-up and testing; within Practice Manager and in various CIED vendor remote sites
Troubleshoots monitor performance, arranges for monitor replacement or sends for repair as needed.
Minimum Qualifications
Required Education (for CHI Leadership Job Levels from Supervisor through President)
Click to select CHI Leadership Job Level & Required Education
Required Education for Staff Job Levels
High school diploma preferred or high school equivalency.
Required Licensure and Certifications
Basic Life Support (BLS) for the healthcare provider; certified or obtained by the end of the orientation period (approximately within 6 weeks of hire). Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support for Healthcare Providers.
Takes Cardiovascular Credentialing International (CCI) -Certified Rhythm Analysis Technician(CRAT) Exam within 18 months of hire
Required Minimum Knowledge, Skills and Abilities
Basic computer/keyboard skills required
Cardiac medical terminology class within six (6) months of hire
Level I Cardiac Arrhythmia within 6 months of hire. Test out or repeat with passing score every two (2) years
Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.