Chief Information Officer, Digital Solutions, Platform & Infrastructure

Accountabilities:

• Define and drive SIM's long-range technology strategy — translating emerging technologies (AI, GenAI, cloud-native) into prioritised investments aligned to SIM's academic mission, revenue growth targets and competitive positioning as a lifelong learning institution.
• Build and govern digital and platform capabilities across SIM's value chain; architect a modular, interoperable learning technology stack and evaluate emerging EdTech and GenAI platforms.
• Lead SIM's business process digitalisation – identify and deliver automation, AI-assisted workflows and lean redesign initiatives, with measurable ROI outcomes for each.
• Govern the integration of legacy and emerging technologies across SIM's enterprise architecture — ensuring interoperability, data integrity and security; lead technology change management to drive adoption and digital readiness at all levels.
• Build and govern SIM's enterprise data infrastructure — including data platform architecture, governance frameworks and AI/ML pipelines; enable operational and strategic decision-support for our businesses (GE, SIMA and International).
• Enable SIM Group's commercial growth targets through technology — deploying digital CRM, AI-driven customer insights and personalised service capabilities to drive customer acquisition, conversion and revenue optimisation.
• Own SIM's multi-modal learning technology capabilities — integrating synchronous, asynchronous, hybrid and AI-assisted delivery to personalise learner experiences; align technology investments to engagement metrics, completion rates and NPS; govern the EdTech vendor ecosystem.
• Design and sustain a future-ready IT organisational structure — establishing IT governance frameworks (Technology & Operations Committee) and leading a high-performing, multi-divisional technology team across DSPI Divisions.

Job Requirements:

• Bachelor's Degree in Information Technology, Computer Science, Information Systems or Engineering. A Master's in IT Management, Business Administration, Digital Transformation or equivalent is preferred.
• Professional credentials: Certified Chief Information Officer (CCIO), TOGAF (Enterprise Architecture), ITIL Master, AWS/Azure Solutions Architect (Professional) or equivalent are advantageous.
• Minimum 15 years of progressive technology leadership experience, with at least 5 years in a CIO, CTO or equivalent C-suite/senior technology executive role.
• Demonstrated track record of leading large-scale digital and platform transformation programmes in a complex, multi-division organisation.
• Proven experience building and governing enterprise data infrastructure, analytics platforms and AI/ML capability at scale.
• Experience in the Education, EdTech or lifelong learning sector is advantageous.
• Hands-on experience governing GenAI adoption, cloud-native architecture and responsible AI frameworks is a strong advantage.
• Skills and Personal Attributes
• Technically skilled – Enterprise architecture, cloud strategy and platforms, cybersecurity governance, IT Service Management (ITIL), enterprise applications (ERP, CRM, HRIS), enterprise integration and APIs, DevSecOps and agile delivery, data governance and master data management, business intelligence and analytics, AI and automation, vendor and contract management
• Visionary and strategically bold — able to define a compelling technology future and mobilise the organisation behind it.
• Commercially driven — connects technology investments to revenue outcomes, customer experience and competitive advantage.
• Integrative thinker — bridges digital, data, people and business strategy into executable, coherent plans.
• Empowering leader — builds high-performing, diverse teams and creates conditions for innovation and continuous learning.
• Highly perceptive and proactive — anticipates technology shifts and responds before disruption becomes crisis.
• High integrity with strong ethics — models responsible technology leadership and sound governance at all times.
• Excellent communicator — commands confidence with Board, EMT, regulators and external partners.

We regret that only shortlisted candidates will be notified.