Lead Technical Program Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Technical Program Manager

We are seeking a Lead Technical Program Manager to join the Data Services group within Business Experimentation & Optimization (BEO), part of Mastercard’s Business & Market Insights (B&MI) organization. This role focuses on solving complex data problems and driving delivery across BEO’s engineering and analytics teams.

As a Lead Technical Program Manager, you will be responsible for orchestrating high-impact engineering initiatives that support Mastercard’s analytics platforms and data infrastructure. You will lead cross-functional programs, remove blockers, manage risk, and drive alignment across teams and stakeholders to ensure successful outcomes.

Key Responsibilities

Own the planning and delivery of engineering programs focused on data and analytics infrastructure.
Organize and align cross-functional teams around shared goals, timelines, and priorities.
Identify and remove delivery blockers, manage risks, and ensure program health.
Drive clarity and decision-making across engineering, product, and business stakeholders.
Lead vendor engagement and integration efforts, ensuring alignment and accountability.
Champion continuous improvement across delivery processes and team operations.
Represent programs to senior leadership, synthesizing progress, risks, and strategic implications.
Mentor and coach TPMs and engineering leads, fostering a culture of ownership and excellence.

Qualifications

Proven experience leading large-scale technical programs in data or analytics environments.
Strong organizational, program management and critical thinking skills, with a bias for action and clarity.
Demonstrated ability to manage ambiguity, resolve conflicts, and influence across teams.
Deep understanding of Agile methodologies and cross-functional delivery.
Exceptional communication skills across technical and executive audiences.
Experience mentoring program managers and engineering leads.
Ability to drive change and foster collaboration in dynamic environments.

About You
You are a strategic thinker and hands-on executor. You thrive in complex environments, connect dots across teams and systems, and bring a strong sense of accountability and impact through leadership and delivery excellence. We are seeking a Lead Technical Program Manager to join the Business Experimentation & Optimization (BEO) program, part of Mastercard’s Business & Market Insights (B&MI) organization. This role focuses on solving complex data problems and driving delivery across BEO’s engineering and analytics teams.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.