- Location
- Colombo
- Type
- Full-time
- Education
- Bachelor
- Closing date
- Today
- Source
- CareersPage
Description
About Our Client
Our client is a globally recognized organization providing testing, inspection, verification, certification, and related professional services across multiple industries.
Job Overview
The Key Accounts Executive will manage key customer relationships, understand client requirements, identify business opportunities, and support customer retention and growth.
Key Responsibilities
- Manage and maintain relationships with key accounts.
- Act as a primary contact for assigned customers.
- Understand customer requirements and coordinate suitable solutions.
- Identify opportunities for cross-selling and business growth.
- Prepare quotations, proposals, and related documentation.
- Follow up on customer requirements, orders, and payments.
- Resolve customer concerns and coordinate with relevant internal teams.
- Monitor account performance and customer satisfaction.
- Maintain accurate customer and account records.
- Prepare regular account and sales reports.
Qualifications & Requirements
- Diploma or Bachelor's Degree in Business, Marketing, Sales, or a related field.
- Experience in key account management, sales, customer service, or business development.
- Strong customer relationship and communication skills.
- Good negotiation and problem-solving abilities.
- Strong commercial and business development orientation.
- Excellent organizational and follow-up skills.
- Proficiency in MS Office and CRM systems will be an advantage.
Interested candidates may send their CV to [email protected]