Consulting - Assistant Manager - Process Excellence - GR - 39944-72517-3 - JR201615

Position Title:

Consulting - Assistant Manager - Process Excellence - GR - 39944-72517-3 - JR201615

Job Family:

BSP > Process Improvement

Shift:

Job Description:

Job Title

Assistant Manager - Process Excellence

Requirement Type

Full-Time Employee

Job Location

Bangalore / Hyderabad / Gurugram

Job Level

Assistant Manager

Hiring Manager

Associate Director - Process Excellence

Primary Skill

Consulting

Business

EDA - Analytic Prod & App

Individual Contributor / People Manager

Individual Contributor

ABOUT ELEVANCE HEALTH

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler.  It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 112 million individuals across 14 states.

A regular in Fortune 500 list, Elevance Health ranked 18 in 2026. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 81st rank on this list.

ABOUT CARELON GLOBAL SOLUTIONS

Carelon Global Solutions (CGS) is a healthcare solutions company simplifying complex operational processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective, and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB PURPOSE

• Carelon Global Solutions is seeking an Assistant Manager - Process Excellence.

• The Assistant Manager will support strategic business transformation initiatives by analyzing the current state processes, identifying improvement opportunities, and assisting complex projects in collaboration with cross-functional teams and internal team leaders.

• This role requires strong analytical skills, stakeholder engagement, and hands-on experience in business transformations and problem-solving methodologies. The role involves designing target state, developing actionable recommendations, and building robust business cases and implementation roadmaps.

JOB RESPONSIBILITY

The incumbent will be responsible for, but not limited to, the following key deliverables:

• Project Support & Execution: Assist in delivering business transformation initiatives by supporting the Discover–Design–Deploy lifecycle, ensuring timely resolution and measurable impact.

• Stakeholder Collaboration: Work closely with initiative leaders, cross-functional teams, and partner ecosystems to drive alignment and facilitate smooth project delivery.

• Analysis & Insight Development: Conduct data analysis to identify process gaps, quantify improvement opportunities, and prepare KPI dashboards and executive-level reports.

• Methodology Application: Apply Lean Six Sigma and Design Thinking principles to support process reengineering and continuous improvement efforts.

• Research & Recommendations: Perform market research and contribute to Points of View (PoVs) on healthcare trends and consumer experience enhancements.

• Continuous Improvement: Support quality frameworks, risk management, and operational controls while leveraging best practices and benchmarking to sustain improvements.

QUALIFICATION

• MBA/Masters from a tier 1 business school or bachelor’s degree in engineering/science from a tier I recognized university.

• Healthcare Certifications and Six Sigma Green Belt are good to have but not mandatory

EXPERIENCE

• Minimum 6 years of overall work experience. Exposure in US healthcare is an added advantage.

• Prior experience in consulting firms/customer-facing environment and internal strategy teams is a plus

• Experience in assessment and implementation of large transformation projects

• Current state assessment, problem-framing, data analysis and insight generation, root cause analysis, process reengineering and optimization, target state design and solution prioritization

• Financial modeling, value case development, and ROI analysis

• Expertise in MS Office, Visio, Data analysis

SKILLS AND COMPETENCIES

• Strong presentation and executive writing skills; ability to present clearly and listen effectively.

• Stakeholder relationship management with sound business acumen.

• Structured problem solving (MECE, hypothesis driven approach) skills with strategic thinking.

• Ability to work in ambiguous, fast‑paced environments manage multiple priorities and adapt quickly in a dynamic environment.

• Comfortable working in a matrixed organization

• Resilient and focused team player who performs well under pressure.

• Working knowledge of change management principles and project delivery practices.

• Hands-on experience supporting complex projects and transformation initiatives.

THE CARELON PROMISE

Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.

It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.

This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.

LIFE @ CARELON

• Extensive focus on learning and development

• An inspiring culture built on innovation, creativity, and freedom.

• Holistic well-being

• Our culture and initiatives are underpinned by diversity, equity and inclusion

• Varied opportunities for rewards and recognitions

• Competitive health and medical insurance coverage

• Best-in-class amenities and workspaces

• Policies designed with associates at the center.

EQUAL OPPORTUNITY EMPLOYER

Carelon Global Solutions is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon Global Solutions to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.

If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

Disclaimer: Offered designation titles differ*

Job Type:

Full time