Executive Assistant & Administration Support

Seven Hills | Permanent Full-Time | $90K–$120K + Super

An exciting opportunity has become available for an experienced Executive Assistant to join an established technical services organisation based in Seven Hills.

This newly created position has been established to provide dedicated support to a senior operational leader managing a busy national service function across Australia and New Zealand.

You will become a trusted right-hand support, helping to manage competing priorities, filter information, improve communication and bring greater structure and organisation to a fast-paced operational environment.

The Role

Working closely with the Field Service Manager, you will take ownership of the administrative detail surrounding a busy national operation, allowing the manager to focus on strategic and operational priorities.

Key responsibilities will include:

• Providing high-level EA and administrative support to the Field Service Manager

• Managing and prioritising a busy inbox, correspondence and incoming requests

• Acting as a communication filter and ensuring urgent matters are appropriately escalated

• Managing complex and changing calendars, appointments and meetings

• Coordinating internal and external meetings, including agendas, presentations, meeting packs and minutes

• Preparing reports, presentations, correspondence and business documentation

• Maintaining and analysing operational data and Excel spreadsheets

• Supporting reporting, dashboards, forecasting and management updates

• Monitoring and following up actions arising from meetings and operational reviews

• Coordinating domestic and internal travel and accommodation

• Assisting with expenses, corporate credit card transactions, purchase orders, invoicing and supplier administration

• Maintaining accurate records, filing and document management systems

• Supporting onboarding, training coordination and administration across the Service team

• Liaising professionally with staff, customers and suppliers

• Providing broader administrative support to the leadership team as required

About You

We are looking for a mature and experienced Executive Assistant who is comfortable operating in a busy, operational environment and can genuinely take ownership.

You will ideally bring:

• 10+ years' experience supporting senior leaders 

• Proven experience working in a fast-paced, operational environment

• Exceptional organisational and time-management skills

• The confidence to manage a high-volume inbox and competing demands

• Strong written and verbal communication skills

• Intermediate to advanced Microsoft Office skills

• Strong attention to detail and accuracy

• The ability to understand information, identify priorities and determine what requires escalation

• A proactive mindset and the ability to anticipate what is needed

• Professional judgement and the ability to maintain confidentiality

Experience within service, field operations, engineering, manufacturing, construction, technical or sales environments will be highly regarded, although industry-specific experience is not essential.

Personality

This role will suit someone who is:

• Proactive, intuitive and solutions-focused

• Confident enough to push back, redirect and prioritise when required

• Calm and resilient when faced with competing demands

• Positive, approachable and personable

• Comfortable dealing with people at all levels of an organisation

• Highly organised and naturally structured

• Professional and confident when representing a senior leader

• Someone who enjoys taking ownership rather than waiting to be told what to do

The successful candidate will be someone who can take information, work out what needs to happen next and make it happen.

Why Join?

This is a genuine opportunity to build and shape a newly created support function. Rather than stepping into an established routine, you will have the opportunity to develop processes, improve communication and create greater structure around a growing national service operation.

You will work closely with an approachable and positive senior leader and an experienced administration team, with the opportunity to become a genuine business partner and trusted support.

The role is fully office-based, Monday to Friday, 8:30am–5:00pm, with on-site parking available.

If you are an experienced EA looking for a role where your initiative, judgement and organisational ability will make a genuine difference, please apply now, we would love to hear from you.