- Salary
- $20 – $23/hr
- Location
- New York, New York, US
- Type
- Full-time
- Department
- Healthcare
- Source
- BetterTeam
Description
Full-time | $20–$23 per hour
- Greet patients and handle check-in, check-out, forms, and authorized payments.
- Schedule and confirm appointments; follow up on referrals, cancellations, and missed visits.
- Verify insurance benefits and authorization requirements, and track approved visits.
- Answer calls, respond to messages, and process incoming documents.
- Keep patient records accurate and confidential.
- Work closely with therapists and staff, and bring unresolved issues to management.
- Strong communication and customer service skills.
- Dependable team player with good organization and attention to detail.
- Comfortable using computers and managing multiple front desk tasks.
- Medical office, scheduling, or insurance verification experience preferred.
- Spanish-speaking skills preferred.