Information Technology Intern
Massachusetts Municipal Wholesale Electric Company (MMWEC)
·Today
- Salary
- $20+/hr
- Location
- Ludlow, Massachusetts, US
- Type
- Internship
- Department
- IT
- Seniority
- Internship
- Education
- Bachelor
- Source
- BetterTeam
Description
- Provide technical support by troubleshooting hardware, software, and network-related issues for staff.
- Assist with system maintenance, including computer imaging, software installation, equipment deployment, and asset inventory management.
- Support network and cybersecurity efforts through user account administration, security checks, and backup monitoring.
- Assist with technology projects, including implementation of new tools, report development, cloud-based services, and research of emerging technologies.
- Document technical procedures and contribute to ongoing improvements in IT processes and user support.
- Currently enrolled in an associate's or bachelor's degree program in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field.
- Basic understanding of:
- Computer hardware and troubleshooting.
- Microsoft Office applications.
- Windows operating systems.
- Networking fundamentals.
- PHP, Python, and SQL.
- Strong analytical and problem-solving skills.
- Effective written and verbal communication skills.
- Ability to work independently and collaboratively in a team environment.
- Eagerness to learn and take on new challenges.
- Previous coursework, projects, or experience related to systems administration, networking, programming, or technical support.
- Interest in cybersecurity, cloud technologies, or business systems.
- Hands-on experience supporting enterprise technology systems.
- Exposure to network, cybersecurity, and infrastructure operations.
- Opportunity to contribute to meaningful technology projects.
- Mentorship from experienced IT professionals.
- Experience working within the public power and energy industry.