Front Desk Associate / Customer Service

Overview

 

 

If you’re looking for a front desk associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! 

 

Front Desk Associates enjoy the following perks:

• Pay $13.00 minimum per hour depending on experience/ full or part time
• Bonuses based on quarterly goal setting
• A complimentary monthly massage or facial at the studio
• Our team members are eligible for bonuses for wellness plan sales and have opportunities to earn up to $300 per quarter for full time in additional bonuses.

 

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. 
• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

Benefits

Dental Vision 401k Bonuses Paid Time Off Referral Program Free Services Discounted Retail Products

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.