Mini Bar Attendant I

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to The Potomac Hotel, Autograph Collection, a distinguished property in the Pyramid Global Hospitality portfolio overlooking the Potomac River in Washington, D.C. Featuring 373 guest rooms and 38,000 sq ft of indoor meeting and event space, the hotel offers a dynamic hospitality environment just minutes from The Wharf, National Mall, Capitol Hill, and many of the city's most recognizable landmarks.



At The Potomac Hotel, team members have the opportunity to build their careers within a full-service property featuring two restaurant and bar concepts, a spa and fitness center, and extensive meetings and events operations. As part of our team, you'll join Pyramid Global Hospitality's People First culture, where collaboration, professional development, and growth opportunities are central to the associate experience.



Whether you're beginning your hospitality career or ready for your next opportunity, you'll find a supportive environment where your contributions matter. If you're passionate about exceptional hospitality and interested in growing your career in the heart of Washington, D.C., we invite you to explore opportunities at The Potomac Hotel and join our Pyramid Family.

What you will have an opportunity to do:

Job Summary:
The Mini Bar Attendant is responsible for the efficient management of the mini bar services in a hotel or resort environment. This role involves restocking, maintaining inventory, and ensuring that guests have an enjoyable experience.

Key Responsibilities:

• Inventory Management: Regularly check and restock mini bars in guest rooms to ensure supplies are always available.
• Customer Service: Respond to guest inquiries and requests related to the mini bar services, offering recommendations and ensuring satisfaction.
• Stocking: Maintain high standards of cleanliness and organization in the mini bar. Replenish items as necessary, including snacks and beverages.
• Billing: Accurately track and record items consumed by guests for billing purposes. Handle any discrepancies and communicate with the front desk or accounting as needed.
• Maintenance: Assist in the upkeep of mini bar equipment, including checking for malfunctions and ensuring everything is in good working order.
• Compliance: Adhere to health and safety regulations and the establishment’s policies regarding responsible alcohol service.

What are we looking for?

Qualifications:

• High school diploma or equivalent.
• Previous experience in hospitality, customer service, or a related field preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Knowledge of basic inventory procedures.

Compensation:

$22.69

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$22.69

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.