- Location
- Letchworth Works Road, United Kingdom
- Type
- Full-time
- Department
- Operations
- Seniority
- Manager
- Education
- Bachelor
- Source
- Workday
Description
What You Will Do
As Distribution Manager, you will be responsible for the overall performance of our distribution and logistics operations in Letchworth. You will lead warehouse and distribution teams, ensuring efficient material flow, inventory accuracy, cost control and excellent customer service. Working closely with internal stakeholders and third-party logistics providers, you will drive operational excellence, continuous improvement and a strong safety culture while supporting business growth and customer satisfaction. This is an office-based leadership role with regular interaction across the wider Supply Chain organisation.
What We Offer
- Competitive salary
- 25 days holiday plus bank holidays
- Pension scheme
- Life insurance
- Employee Assistance Programme
- Employee referral scheme
- Employee discounts
- Cycle to Work scheme
- Discounts on Johnson Controls products and services
- Ongoing training and career development opportunities
- Supportive, collaborative and safety-driven culture
- Opportunity to work within a global, innovative organisation
How You Will Do It
- Lead, coach and develop warehouse and distribution teams, with responsibility for operational performance and budget management
- Oversee inbound, outbound and inventory management activities to ensure service and quality targets are achieved
- Drive continuous improvement initiatives using Lean, 5S and Kaizen methodologies
- Promote employee engagement and accountability across all levels of the operation
- Manage relationships with third-party logistics providers and transportation suppliers
- Monitor and analyse KPIs including OTIF, inventory accuracy, productivity and cost per shipment
- Identify opportunities to improve efficiency, reduce costs and enhance customer service
- Support the implementation and optimisation of warehouse management and ERP systems
- Collaborate with Supply Chain, Procurement, Sales and Customer Service teams to ensure effective operational planning
- Ensure compliance with all Health, Safety, Environmental and Quality standards, including ISO requirements
- Lead operational projects and contribute to wider supply chain improvement programmes
What We Are Looking For
Required
- Bachelor's degree in Supply Chain, Logistics, Business Management or a related discipline
- Minimum 5-8 years' experience in logistics, distribution or warehouse operations
- Previous leadership experience managing operational teams
- Strong knowledge of warehouse operations, inventory management and distribution processes
- Experience managing third-party logistics providers
- Proven ability to drive process improvement and operational excellence
- Strong analytical, problem-solving and decision-making skills
- Excellent communication and stakeholder management skills
- Experience working with ERP and WMS platforms, such as SAP
- Demonstrated servant leadership approach with a strong focus on people development
Beneficial
- Lean, Six Sigma or Continuous Improvement certification
- Experience within a global, matrix organisation
- Knowledge of technical supply chains, manufacturing or industrial environments
- Project management experience
- Experience within HVAC, building technologies or industrial manufacturing sectors
Skills
SAPComplianceHVACCustomer ServiceWarehouse OperationsERPWMSInventory ManagementProcurementProject ManagementSix Sigma
