Patient Services Representative

Overview

Are you ready to work in a practice where every child is treated with compassion, every family feels welcomed, and every visit is designed to create a positive dental experience.

 

At Dr. J Pediatric Dentistry, we believe that empathy, teamwork, and exceptional patient care are at the heart of everything we do. As a proud affiliate of Chord Specialty Dental Partners, you'll have the support, resources, and opportunities needed to thrive while helping us deliver outstanding care to the communities we serve.

 

How does this shape your job experience?

 

We combine our individuality and child-centered dental expertise to practice group dentistry to create healthy smiles and positive experiences that last a lifetime. By working together as one team, we provide compassionate, high-quality care tailored to the unique needs of every child and family.

Responsibilities

As a Patient Services Representative (PSR), you will: 

• Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal. 
• Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
• Filing and scanning medical documents and office forms as directed
• Verifying all patient demographic, health, pharmacy, and insurance information
• Schedule and confirm patient appointments
• Cleaning the front office work area and other maintenance assignments as directed

Qualifications

• Motivated and willing to learn on the job
• Experience working in the front desk area of a medical/dental practice preferred
• Strong customer service skills; ability to communicate well
• Demonstrated desire to work with children in a pediatric setting
• Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

 

What We Offer

 

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:

• Part time is not eligible for medical benefits
• 401(k) Plan with Company Match: We help you plan for your future with our matching program.
• Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
• Employee Referral Program: Earn rewards for bringing talented individuals to our team.
• Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
• Pet Insurance: We understand the importance of furry family members too.
• Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.

 

Location: Lawrence, IN; with potential travel to Fishers and Greenfield clinics to support operational needs.

Schedule: Monday- Thursday 7:45am-5pm and Friday 7:45am-1pm

Compensation: $18/hour 

 

#IND