PROGRAM GOVERNANCE OFFICER - NEW BANK LAUNCH

We're seeking a PGO Specialist to join the Programme Governance Office for a greenfield bank launch: building a new banking entity from the ground up, spanning core banking platform selection and build, licensing, regulatory approval, technology infrastructure, product design, and operational readiness. This is a high-visibility role at the centre of a fast-moving, multi-workstream programme where nothing exists yet. Every plan, tracker, and governance rhythm you help build becomes the foundation the entire programme runs on.

Key Responsibilities

• Build, maintain, and regularly update the integrated programme plan in Microsoft Project from the ground up, including milestones, dependencies, critical paths, baselines, and progress tracking across all workstreams (technology, licensing/regulatory, operations, product, risk & compliance, HR/talent).
• Develop and maintain the programme manpower and resource plan, including allocation, availability, demand, and capacity. This is critical in a greenfield environment where teams are actively scaling and resourcing shifts week to week.
• Establish and maintain the action tracker, RAID log, decision log, dependency tracker, and deliverable register from scratch, setting the governance standard the programme will run on for its full duration.
• Coordinate with stream leads across technology, licensing, product, and operations to confirm milestone progress, upcoming deliverables, resource requirements, dependencies, and overdue actions.
• Develop dashboards and executive-level views that clearly communicate delivery progress, resource utilisation, risks, issues, dependencies, and required management actions to programme leadership and the Board/Steering Committee.
• Support the preparation of governance packs, Steering Committee materials, regulatory-readiness workshop packs, and weekly status reports.
• Consolidate cross-stream information, spanning technology build, licensing milestones, product launch readiness, and operational setup, into a single, accurate programme-level view.
• Track key approvals, deliverable sign-offs, and dependencies across business, technology, procurement, risk, compliance, and regulatory stakeholders.
• Coordinate meetings and support the preparation of agendas, minutes, action logs, and closure follow-ups.
• Ensure programme documentation is organised, version-controlled, and circulated to the appropriate stakeholders on time. This is essential given the audit trail requirements typical of new bank licensing processes.

Mandatory Skills and Experience

• Strong PMO/PGO experience within banking, financial services, or large-scale transformation programmes. Prior experience on a greenfield build, new bank launch, or core banking implementation is highly desirable.
• Advanced Microsoft Project skills, including integrated planning, dependency management, baselining, critical-path analysis, and progress tracking.
• Proven ability to develop and maintain manpower, resource-capacity, and allocation plans in a fast-scaling environment.
• Strong Excel and PowerPoint skills, including the ability to create automated dashboards, management reports, and executive-level/Board-level presentations.
• Strong analytical, coordination, and communication skills, with the ability to manage multiple stakeholders, including regulators, technology vendors, and executive leadership, and drive actions to closure.
• Highly organised, detail-oriented, and comfortable operating with ambiguity, building structure and process where none yet exists, across multiple concurrent workstreams and competing priorities.
• Comfortable working in a fast-paced, evolving environment typical of a de novo bank build, where scope, priorities, and governance structures may still be maturing.

Vertical:

Technology