Revenue Cycle Authorizations Team Lead

Overview

Lead Process. Empower People. Ensure Access.

 

We are seeking a proactive Revenue Cycle Authorizations Team Lead to join our dynamic Revenue Cycle team. Reporting directly to the Authorizations Director and/or Authorizations Manager, this position plays a critical leadership role by supporting Authorization Specialists, ensuring workflow efficiency, and upholding the integrity of the authorizations process.

 

This is an excellent opportunity for someone with Home Health or Hospice billing experience who thrives in a fast-paced, detail-driven environment and has a passion for mentoring others while maintaining high operational standards.

 

Responsibilities:

• Process authorizations tasks as assigned, maintaining accuracy and timeliness.

• Provide day-to-day guidance and direction to Authorization Specialists under the direction of leadership.

• Support onboarding, education, and continuous training of staff on correct authorization policies and procedures.

• Assist with quality improvement initiatives related to the authorizations process.

• Maintain accurate logs, rosters, and internal documentation as required.

• Participate in team meetings and provide feedback to improve department performance and compliance.

About You

Qualifications:

• Must be at least 18 years of age with a high school diploma or GED.

• Minimum of 2 years of Home Health or Hospice billing experience.

• Demonstrated ability to lead and support a team in a metrics-based environment.

• Strong troubleshooting, critical thinking, and problem-solving skills.

• Excellent time management skills with the ability to multitask, prioritize, and meet deadlines.

• High attention to detail and ability to accurately enter and manage data.

• Comfortable navigating multiple systems and working across various software platforms.

• Familiarity with Homecare HomeBase software strongly preferred.

• Advanced proficiency in Microsoft Office applications (Excel, Word, Outlook).

Attributes for Success:

• Professional demeanor when working with team members and leadership.

• Strong organizational skills and the ability to work independently and collaboratively.

• Adaptability to shifting business needs and workflow changes.

• Commitment to maintaining confidentiality of sensitive information.

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

 

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

 

 

Apply today and help us expand access to care through operational excellence.Lead with purpose. Support with skill. Grow with us.

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Our Company

 

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

 

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

 

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care: Heartland Home Health
• Advanced illness management: Illumia Health

 

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.