Service Advisor (Kentwood Ford)

Job Description

Service Advisor - Kentwood Ford

Do you love helping people, thrive in a fast-paced environment, and have a passion for the automotive industry? If so, we want to meet you.

 

At Kentwood Ford, we don't just service vehicles; we build lasting relationships with our customers. As one of Alberta's busiest Ford dealerships, selling over 200 vehicles every month, you'll never have to worry about a lack of opportunity. With a steady flow of customers, a supportive team, and industry-leading training, you'll have everything you need to build a successful and rewarding career.

 

As a Service Advisor, you'll be the face of our service department and a trusted resource for our customers. You'll help translate technical information into clear, easy-to-understand recommendations, keep customers informed throughout the repair process, and deliver an exceptional experience from start to finish.

If you're someone who enjoys building relationships, solving problems, and making a real impact every day, you'll fit right in.

 

Why Kentwood Ford?

• No evening shifts – enjoy a better work-life balance
• Competitive compensation with strong earning potential
• Consistent customer traffic and opportunity to grow your income
• Industry-leading training and career development
• A collaborative team that celebrates success
• Clear advancement opportunities within one of Canada's largest automotive groups

This isn't just another Service Advisor role it's an opportunity to build a long-term career with a dealership and company invested in your success.

 

What You’ll Be Doing:

• Welcoming customers and guiding them through the service process with clear, friendly communication
• Collaborating with techs to ensure repairs are done right the first time
• Managing service schedules and follow-ups to keep things running smoothly
• Building long-term customer relationships based on trust and reliability

What You Bring:

• Experience in automotive service, customer service, or sales
• Strong communication and problem-solving skills
• A calm, professional approach. Especially when things get busy
• Passion for vehicles and a desire to keep learning

Why You’ll Love It Here:

• Consistent Hours – No evenings, no guessing. Just a reliable schedule
• Real Time Off – 3 weeks vacation your first year. Up to 5 weeks as you grow with us
• Top-Tier Benefits – Health and dental for you and your family, plus a Health & Lifestyle Spending Account
• Career Growth – We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder!
• Learning & Development – Ongoing training, certifications, and access to Go Auto U
• Employee Investment Program – Earn a 10% guaranteed return on your investment (up to 16%)

We are booking interviews this week – apply now and let’s chat!