Parts Manager

Description

Santa Monica, CA | Subaru | Trusted brand | Parts management | Fixed ops | Wholesale | Inventory | DMS | Southern California | Los Angeles | Veterans encouraged to apply | $70,000 - $90,000/yr

IS THIS YOU?

• You're an experienced parts manager who runs a tight department -- fill rates, inventory accuracy, obsolescence, and gross are metrics you own and understand deeply

• You build strong relationships with wholesale accounts, your internal service team, and your parts advisors -- your department functions because of how you lead it, not despite it

• You're ready to bring that expertise to a well-established Southern California Subaru store with a loyal, passionate owner base and a parts operation that supports a busy service department

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Subaru of Santa Monica serves one of Southern California's most loyal and values-driven ownership communities. Subaru guests are engaged, brand-passionate, and return for service at a high rate -- which means the parts department here is an active, meaningful part of the store's fixed ops performance. The Parts Manager leads that operation and has a direct impact on service throughput, wholesale revenue, and the guest experience.

WHAT YOU'LL DO

• Lead and develop the parts department team -- setting performance standards, coaching parts advisors, and building a culture of accuracy, efficiency, and genuine service

• Manage parts inventory to strong fill rates, healthy turn, and low obsolescence -- balancing stock levels to support service throughput without carrying unnecessary aging inventory

• Drive wholesale parts revenue -- developing and maintaining relationships with independent shops, body shops, and wholesale accounts in the Santa Monica and greater LA market

• Partner with the service department to ensure parts availability supports technician productivity and keeps repair workflows moving without delays

• Oversee shipping, receiving, and parts returns -- ensuring all inbound and outbound inventory is processed accurately and on time

• Monitor department performance metrics -- gross profit, fill rate, inventory accuracy, obsolescence, and turn -- and report results to store leadership

• Maintain compliance with all Subaru OEM parts programs, warranty parts handling, and manufacturer requirements

• Support the recruitment, onboarding, and development of parts department staff

WHAT WE'RE LOOKING FOR

• 2+ years of parts manager experience at a franchised dealership -- required

• Subaru or import brand parts management experience a strong plus -- familiarity with Subaru's parts programs, OEM processes, and the brand's high-retention owner base is a meaningful advantage

• Strong wholesale development experience -- able to build and maintain a productive wholesale account base in a competitive Southern California market

• Deep proficiency with dealership DMS platforms -- Reynolds & Reynolds, CDK, or equivalent

• Solid understanding of inventory management fundamentals -- fill rate, turn, obsolescence control, and gross profit

• A people-first leadership approach -- your department performs because of how you develop your team

• Clear communicator who works effectively across service, sales, and external wholesale accounts

• Valid driver's license with a clean driving record

WHAT WE OFFER

• $70,000 - $90,000/yr

• Medical, dental, and vision insurance

• Life insurance and supplemental coverage options

• Paid time off and paid holidays

• Career growth -- strong parts managers at Swickard grow into fixed ops director and multi-store operations roles

• Employee vehicle purchase and service discounts

• A well-established Southern California store with a loyal Subaru ownership base and a parts operation with real wholesale opportunity in the LA market

WHY SUBARU OF SANTA MONICA

• Subaru's ownership base is one of the most loyal in the automotive industry -- high service retention means consistent parts demand and a stable foundation for a well-run department

• Santa Monica's position in the greater LA market creates real wholesale opportunity -- independent shops, body shops, and fleet accounts across one of the country's most active automotive markets

• A values-driven Southern California community that aligns naturally with the Subaru brand -- guests here care about the store they support and return to the people who take care of them

• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry

• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- shape how we lead our teams and serve our guests every day

If you're an experienced parts manager ready to lead a well-established operation in one of Southern California's most loyal Subaru markets -- where strong inventory discipline, wholesale development, and genuine team leadership drive real results -- we'd like to meet you.