Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : VMware NSX-T Data Center
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Key Responsibilities
HCX Core Support

Deploy and configure VMware HCX Connector, HCX Manager, and Service Mesh appliances across source and destination sites
Support bi-directional VM migrations using vMotion, Bulk Migration, Cold Migration, and Replication Assisted vMotion (RAV)
Manage HCX site pairing, fleet upgrades, and appliance lifecycle operations
Troubleshoot HCX interconnect, WAN optimization, and tunnel failures

MON — Mobility Optimized Networking

Configure and manage HCX Network Extension with MON to enable migrated VMs to reach segments within the SDDC without sending packets back to the source environment router Broadcom
Set Target Router Location (Cloud/On-premises) at per-VM granularity for vMotion- and RAV-migrated workloads
Configure and validate MON policy routes that define which traffic is routed through the source gateway versus traffic routed through the cloud gateway Broadcom
Diagnose and resolve network tromboning issues on Layer-2 extended segments
Enable/disable MON at the time of stretching a network or on already extended networks, and on an individual VM basis for VMs residing on extended networks in the SDDC Broadcom

NSX & Network Integration

Ensure NSX Tier-1 router is connected to a Tier-0 router in the cloud environment prior to enabling MON, and that Layer-2 network extensions terminate correctly on Tier-1
Validate NSX requirements for extended segments and troubleshoot Gateway/DHCP IP conflicts
Work with NSX-T constructs (T0/T1, segments, distributed routing) in destination SDDC environments

Cloud Platform Support

Support HCX deployments on VMware Cloud on AWS, Azure VMware Solution, or Google Cloud VMware Engine
Ensure HCX Enterprise license activation for MON features
Coordinate with cloud platform teams for SDDC Compute Gateway configuration related to MON


Required Skills & Experience

6 - 7 years of experience in VMware virtualization and data center infrastructure
Hands-on experience with VMware HCX deployment and operations (HCX 4.x preferred)
Solid understanding of Mobility Optimized Networking (MON) and how it prevents network tromboning on extended L2 segments
Strong NSX-T knowledge: T0/T1 routers, segments, distributed firewall
Familiarity with VMware vSphere (ESXi, vCenter, vMotion, DRS)
Understanding of L2 network extension, VLAN stretching, and hybrid cloud networking
Experience with VMware Cloud on AWS or Azure VMware Solution is a plus
Knowledge of HCX Enterprise licensing requirements for MON activation
Proficiency in network troubleshooting (packet capture, routing tables, MTU/path analysis)


Preferred / Nice-to-Have

VMware certifications: VCP-NV, VCP-DCV, VCAP, or HCX Specialist
Exposure to Broadcom/VMware support portal and KB-based troubleshooting
Scripting skills for automation (PowerCLI, Python, REST API for HCX)
Experience with FHRP (HSRP/VRRP) interactions with MON (a known compatibility consideration in HCX 4.7+)
Familiarity with HCX HA (High Availability) for Network Extension appliances


Key Competencies

Strong analytical and troubleshooting mindset for complex hybrid cloud network issues
Ability to collaborate across infrastructure, cloud, and network teams
Customer-facing support experience (L2/L3 escalation handling)
Clear documentation skills for runbooks and migration plan.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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