- Location
- MYS-Johore, Malaysia
- Type
- Full-time
- Department
- Engineering
- Seniority
- Internship
- Source
- Workday
Description
- Assist engineers in technical support to customers; identifying and resolving customer pain points, escalating as required.
- Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
- Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities.
- Follow Ecolab safety guidelines and incident reporting requirements.
Skills
Customer ServiceInventory Management