- Salary
- $17 – $24
- Location
- 286 Water Street, Key Bank Building, United States of America
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- Workday
Description
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.
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Department of Health and Human Services (DHHS)
Office Associate I
Opening Date: July 24, 2026
Closing Date: August 6, 2026
Job Class Code: 6540
Grade: 11 (80)
Salary: $17.47 - $24.11 per hour*
*This is inclusive of a 2.50% recruitment and retention stipend
Position Number: 02000-1924
Location: Augusta
Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.
Core Responsibilities:
In this position, you will serve as administrative support for Maine CDC’s Administration and Operations team. The Administration and Operations team is responsible for directing the financial, grant, contract and program support needed. This is a highly visible position supporting the Office Manager and other departments and Office Managers as needed. This position functions as the primary contact for the Maine CDC mainline inbound phone calls and provides administrative support to programs. You will have daily responsibility for inbound and outgoing mail for the building. You will provide support to the Office Manager by assisting with building operational needs. This position has the unique opportunity to learn all CDC programs and provide administrative support to other programs as needed.
You will also:
• Maintain cell phone inventory, program, troubleshoot, return to factory settings and ship to vendor or surplus as appropriate.
• Update and maintain all staff listings, program listings and floor listings for the building.
• Train all administrative support staff in phone tree coverage, how to transfer callers to the appropriate programs and services, appropriate logging of calls and any supporting reference materials.
• Primary contact of surplus supplies, scheduling of pick-ups and escort of surplus staff when they are in the building.
• Primary contact for meeting supplies and conference equipment for outreach and education events and meetings, includes signing equipment in and out.
• Project specific work as assigned.
• Administrative tasks including photocopying, shredding, distribution of faxes, file preparation, maintaining floor cleanliness, monitoring and maintaining breakroom and Wellness room.
• Provide flexible operational coverage and support to high-need Divisions to balance workload.
Minimum Qualifications: (Entry level knowledges, skills, and/or abilities may be acquired through, BUT ARE NOT LIMITED TO the following coursework/training and/or experience.)
Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex office support tasks that are similar in nature, and 2) the ability to use independent judgment in handling exceptions to established work assignments, priorities, and schedules. All positions in this classification assume the qualifications of: Office Assistant I, and Office Assistant II.
Preferred candidates will also have:
• Excellent customer service skills.
• Strong ability to learn multiple program information and requirements.
• Strong attention to detail.
• Executed on-demand support to other departments as needed.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.
Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
The mission for the Maine Center for Disease Control and Prevention (Maine CDC), within which this position is located, is to develop and deliver services to preserve, protect, and promote the health and well-being of the citizens of Maine.
Application Information:
For additional information about this position, please contact Leslie Cosgrove at 207-287-6517.
Please submit all documents or files in a PDF or Word format.
To request a paper application, please contact [email protected]
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
- Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
- Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
- Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
- Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
- Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.