- Location
- Middleton, WI
- Department
- Healthcare
- Education
- High School
- Source
- Paylocity
Description
Description
The Caregiver/CNA is responsible for providing high-quality, compassionate care and assistance to residents and tenants living in assisted living settings. This includes support with activities of daily living (ADLs), promoting a safe and clean environment, observing and reporting health changes, and working alongside other departments including dietary, housekeeping, and activities. The position serves a diverse client group including but not limited to individuals with Alzheimer’s, dementia, mental illness, physical disabilities, terminal illnesses, and frail elderly populations.
ESSENTIAL JOB FUNCTIONS:
Resident Care & Support:
- Assist residents and tenants with all Activities of Daily Living (ADLs) including:
- Bathing, grooming, dressing
- Toileting and incontinence care
- Mobility and transfers
- Eating and hydration
- Medication reminders (if trained and delegated)
- Encourage and assist residents in maintaining their independence and dignity.
- Monitor for and promptly report changes in physical, emotional, or mental condition to supervisory staff.
- Review and follow each resident’s/tenant’s Individualized Service Plan (ISP) prior to assuming care responsibilities.
- Responsible for accurate charting and record keeping.
Housekeeping, Safety & Environment:
- Support a clean, safe, and home-like environment by:
- Performing light housekeeping duties (e.g., making beds, tidying rooms, laundry, basic cleaning)
- Assisting with disinfecting and sanitation practices in resident areas
- Reporting safety hazards and maintenance concerns immediately
- Follow infection control and standard precaution procedures.
Support to Other Departments:
- Assist the Dietary Department with:
- Meal setup, service, and clean-up
- Encouraging fluid and nutritional intake
- Support the Activities Department by:
- Encouraging and escorting residents to activities
- Assisting with activity setup and resident engagement
- Partner with all departments to ensure smooth operations and resident satisfaction.
Training & Mentorship:
- Serve as a mentor and trainer to new caregiving staff, demonstrating tasks and best practices.
- Coach and support new hires during onboarding to promote confidence, competence, and team cohesion.
- Communicate clearly with supervisors regarding trainee progress and development needs.
Confidentiality & Compliance:
- Maintain resident privacy and confidentiality at all times in compliance with HIPAA regulations and company policies.
- Access resident information only as needed to provide care or complete job responsibilities.
- Report any suspected confidentiality or privacy breaches to your supervisor immediately.
Other Responsibilities:
- Attend mandatory meetings and ongoing in-service opportunities. Annual requirements for continuing education must be met in accordance with DHS regulations.
- Actively promotes a healthy approach by communicating, interacting, and working cooperatively to meet resident/tenants needs; respond promptly and positively to requests for assistance.
- Platinum Communities expects all employees to present themselves in a neat, clean, and professional manner.
- Follow proper protocol during emergency situations.
- Support a dignified, respectful, and caring atmosphere with residents/tenants, families, visitors, and fellow employees.
- Perform all other duties as assigned.
Requirements
• Must be 16 years or older.
• High School Diploma or GED preferred.
• Certified Nursing Assistant (CNA) certification preferred but not required.
• Completion of required CBRF core trainings:
o Standard Precautions
o Fire Safety
o First Aid/Choking
o Resident Rights
• Experience working with older adults or persons with disabilities strongly preferred.
• Compassionate, dependable, and team-oriented attitude.
