Dealer

The Trading team are responsible for executing client orders in Foreign Exchange products and for executing the firm’s hedge position with banking counterparties. 

Traders liaise directly with clients and provide suitable assistance based on their knowledge of the client and the client’s requirements and execute their orders accordingly. 

Traders must have the appropriate knowledge and skills necessary to undertake their role and uphold the highest standards of integrity. 

Key Responsibilities & Accountabilities: 

• Ensuring clients are treated fairly and dealt with promptly and in accordance with the Monex Code of Conduct and company policies and regulatory expectations (note especially Spanish regulations, and expectation from the Bank of Spain and CNMV); 

• Liaising promptly with internal and external stakeholders to ensure client’s margin positions are suitably managed in line with company policy; 

• Working closely with risk and compliance to ensure and maintain accurate and up-to-date client data; 

• Ensuring trades are placed with appropriate counterparties where applicable; 

• Ensuring accurate and up-to-date information is kept on FXDB. 

A Trader is responsible for: 

• Understanding the market in which Monex operates and the factors necessary to undertake trading services for clients; 

• Providing support with new product development 

• Knowing your customer (KYC); ensuring adequate knowledge of their client (KYC) to deliver appropriate and suitable products, services and advice and support onboarding; 

• Maintaining a knowledge and understanding of the economic climate and the likely impact upon Monex and its clients; 

• Understanding and managing market risk, counterparty risk and the operational risk which arises from the traders own activity  

• Executing client orders with integrity, ensuring high service standards and in accordance with Monex values and policies; 

• Executing back-to-back transactions with Banking Counterparties in accordance with Monex policies, respecting market convention and the requirements of counterparties; 

• Providing training to the sales team regarding MiFID products 

• Assisting with marketing material for clients regarding MiFID products  

• Recording and maintaining all trading activity logs in accordance with Monex policy using Monex approved media; 

• Identifying and avoiding conflicts of interest; 

• Maintaining good client relationships built on integrity, trust and the client’s best interests; 

• Maintaining good Counterparty relationships built on mutual respect; 

• Liaison with other Monex departments to provide the fullest assistance as required; 

• Liaison with Sales Staff in order to engender and maintain good client relations and sustainable business practices; 

• Provide input into business development to ensure Monex offers the services clients need and that can be delivered to the highest industry standards. 

Client Retention Team 

• Key contact for all Client Retention related queries; 

• Responsible for analysing historic client data and identifying any potential opportunities to revive dormant client accounts; 

• Mentors and provides guidance and support to other team members on matters relating to client retention.